Enterprise Core Systems Manager

ICCU; Chubbuck (ID); On-site; USD 110,000 - 150,000; Full time

Job summary

ICCU is seeking a senior IT leader to direct enterprise Core systems and member-facing applications. You will define technical strategy, guide cross-functional teams, and drive continuous improvement while ensuring system stability and regulatory compliance.

You will mentor staff, oversee vendor relationships and budgets, and communicate metrics and priorities to executive stakeholders. Strong SQL, Oracle/MSSQL, and project-management experience are required.

Qualifications

• Bachelor’s degree in Computer Science, Computer Information Systems, Business (or related field) required.
• At least 5 years of relevant experience with 2 years of leadership experience.
• Experience with managing critical vendors required.
• Knowledge of data processing, hardware platforms, and enterprise software applications.
• Knowledge of Oracle, MSSQL Database Systems and Workload Automation Systems.
• Security+ certification preferred; Scrum Master certification or relevant experience.
• Project management experience or strong organizational skills.

Responsibilities

• Lead cross-functional teams responsible for enterprise Core systems and member-facing applications.
• Define goals, success measures, and technical strategy for system stability and improvements.
• Mentor team members and develop leadership capacity.
• Oversee deployment, monitoring, and maintenance of enterprise Core systems and releases.
• Ensure data security, regulatory compliance, and policy adherence.
• Maintain up-to-date system documentation and change control records.
• Develop KPIs and drive data-informed decision-making.
• Communicate priorities and progress to leadership.
• Manage vendor relationships and departmental budget planning.
• Collaborate across IT, Product Management, Software Development, and business stakeholders.

Skills

Leadership

Vendor management

SQL

Oracle

MSSQL

Workload automation

GitHub

Jira

Confluence

Project management

Communication

Executive communication

Education

Bachelor’s degree

Tools

GitHub

Jira

Confluence

Job description

Duties and Responsibilities:

• Lead cross-functional teams responsible for enterprise Core systems, member-facing applications, and operational support.
• Define team goals, success measures, and technical strategy to ensure system stability, process execution, and continuous improvement.
• Inspire and mentor team members, fostering a culture of collaboration, accountability, and professional growth.
• Oversee the development of supervisors to build leadership capacity and ensure long-term sustainability.
• Oversee the deployment, monitoring, and maintenance of enterprise Core systems, including updates, ongoing releases, and regulatory changes.
• Ensure system integrity, data security, and compliance with industry regulations and internal policies.
• Maintain up-to-date documentation such as system admin guides, procedures, and change control records.
• Identify and implement process and policy enhancements to improve operational effectiveness and system maturity.
• Develop and track KPIs to assess systems performance and drive data-informed decision-making.
• Act as a consultant to business units to understand workflows, reporting needs, and technical requirements.
• Lead and participate in complex projects focused on innovation, efficiency, and digital transformation.
• Support change deployments across production, test, training, and development environments, ensuring adherence to change control processes and effective communication.
• Manage critical vendor relationships and contracts to ensure service quality and alignment with organizational goals.
• Oversee departmental budget planning, resource allocation, and adherence to financial targets.
• Build strong partnerships across IT, Product Management, Software Development, Infrastructure, and business stakeholders.
• Ensure clear communication of priorities, expectations, and progress across teams and leadership.
• Manage and maintain all related Server and Database systems.
• Other duties as assigned.

Qualifications:

Bachelor’s degree in Computer Science, Computer Information Systems, Business (or related field) required. Candidates should have at least 5 years of relevant experience combined with 2 years of excellent leadership experience. Experience with managing critical vendors required. Knowledge of data processing, hardware platforms, and enterprise software applications, required. Knowledge of Oracle, MSSSQL Database Systems and Workload Automation Systems and workflows, required.. Security + certification preferred. Scrum Master certification or relevant experience required. Project management experience or demonstrated strong organization skills required. Experience with GitHub, Jira, Confluence or related tools required. Able to demonstrate advanced SQL coding for data mining and building reports. Self-motivated individual with the ability to prioritize, meet deadlines, and manage changing priorities. Willingness to work outside of normal business hours. Ability to communicate with Executive Management. Strong technical leader with solid people management skills. Excellent English oral and written communication skills. Ability to always maintain the confidentiality of the Credit Union and member records.

Performance Standard:

Understand and direct computer system and implement resolution to system problems. Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies. Analyzing information and evaluating results to choose the best solution and solve problems. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.