Enterprise Content Business Administrator

Enterprise Products Partners; Seattle (WA); On-site; USD 58,240 - 66,560; Full time

Job summary

Motion Picture Industry Pension & Health Plans (MPI) seeks an ECM Business Administrator to maintain, update, and configure the ECM system. You will provide MPI-centric business knowledge, support, and resource scheduling for critical updates and enhancements.

Success relies on strong technical aptitude, understanding of MPI processes, and ability to partner with other departments to document and execute needs.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Understanding of MPI business processes and procedures.
• Strong analytical and problem solving abilities.
• Demonstrated autonomy and initiative.
• Strong organization and time management skills.
• Proven customer service orientation with excellent communication.

Responsibilities

• Define, plan, and deliver ECM strategies across the organization.
• Define and assume responsibility for application updates, optimization, and customization to evolve ECM features.
• Analyze updates, upgrades, and new features for viability and compatibility.
• Advise internal stakeholders on integrated data and capabilities.
• Coordinate with departments to ensure ECM works effectively for all areas.
• Coordinate release/update cycles with IT.
• Develop testing and remediation strategies for releases.
• Provide ECM training consulting.
• Review issues and training in regular meetings.
• Provide technical support to Records Management staff.

Education

Bachelor’s degree or equivalent work experience

Tools

ECM Systems

Azure DevOps

Microsoft Word

Excel

Visio

Office Suite

Job description

Position Overview

Full job description: MPI offers free employee health, dental, vision and life insurance ($50/month for family coverage), retirement and pension, and generous paid time off. Motion Picture Industry Pension & Health Plans (MPI) has a current opening for an Enterprise Content Management (ECM) Business Administrator who will be instrumental in maintaining, updating, and configuring our ECM system. The ECM Business Administrator will provide MPI-centric business knowledge, support, and the scheduling of appropriate resources to perform critical updates and enhancements to the ECM Application. Keys to your success in this role include a strong technical aptitude, understanding of MPI business processes, and the ability to effectively partner with other departments to understand, document, and execute their needs.

Qualifications

• Bachelor’s degree or equivalent work experience
• Understanding of MPI business processes and procedures
• Strong analytical and problem solving abilities
• Demonstrated autonomy and initiative
• Strong organization and time management skills
• Proven customer service orientation combined with excellent verbal and written communication skills
• Ability to effectively communicate complex concepts
• Ability to work with people of varying technical skills
• Ability to work well with individuals at all levels of the organization
• Creativity, initiative, excitement about the possibilities of the ECM
• Excellent attendance and reliability, with the ability to work overtime/extended hours as required
• Ability to accept direction and development guidance from supervisor
• Experience working with Enterprise Content Management (ECM) Systems
• Intermediate proficiency in Microsoft Word, Excel, Visio and Office suite
• Experience with project applications such as Azure Dev Ops preferred
• Familiarity with User Stories, Development cycles, User Acceptance Testing, and other project methodologies preferred

Essential Duties and Responsibilities

• Define, plan, and deliver ECM strategies across the organization
• Define and assume responsibility for application updates, optimization, and customization to evolve the tool’s features
• Continually analyze and evaluate application updates, upgrades, and new features to determine viability and compatibility in the environment
• Play an advisory role with internal stakeholders on the use and interpretation of integrated data and functional capabilities
• Partner with all departments to ensure the ECM works effectively for all aspects of the organization
• Coordinate with the Information Technology Department to develop, implement, and execute release/update cycles
• Develop, implement, and execute comprehensive testing and remediation strategies for releases and updates
• Develop an emergency release/update plan
• Perform minor updates to data and/or configuration as well as business-owned processes
• Provide consulting on training in the use of ECM
• Coordinate regular meetings with support staff and various team members to review upcoming issues, items, and training
• Provide technical support, assistance, and other duties for Records Management staff as needed
• Complete other duties as assigned

Salary and Location

Base Salary: $28-32 per hour (actual salary depends on qualifications, experience, education, certifications, and licenses). This is an onsite position at our offices in Studio City, CA.

Vaccination Requirement

Employees must be vaccinated against Covid-19, with exceptions as required by law.

About MPI

Located in Studio City, CA, the Motion Picture Industry Pension and Health Plans (MPI) are multi-employer trust funds established by collective bargaining agreements between various employers and over 30 Unions and Guilds representing employees in the motion picture industry. Recognized as an Employer of Choice for its employee-focused work environment, competitive compensation and benefits, MPI is a recipient of the World at Work Seal of Distinction and is Great Place to Work Certified!

Equal Employment Opportunity

Motion Picture Industry Pension & Health Plans (MPI) is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age over 40, marital status, veteran status, mental or physical disability, pregnancy, genetic information, or any other basis prohibited by law. Any applicant who, because of disability, requires accommodation or assistance in completing this application or at any time during the application process should contact the Human Resources Department. MPI also provides reasonable accommodations to disabled employees consistent with its obligations under applicable law.