Enterprise Communications Engineer

BCforward; New York (NY); On-site; USD 83,000 - 96,000; Full time

Job summary

TSR is seeking an Enterprise Communications Engineer to join our team in Westbury, NY. The ideal candidate will have strong experience in enterprise networking and a proven ability to restore service, stabilize environments, and document resolutions in healthcare settings.

You will diagnose incidents on-site and remotely, configure routers and switches, rack and cable equipment, maintain documentation, and coordinate with vendors.

Qualifications

• Bachelor's Degree or equivalent combination of education and related experience.
• 1-3 years of hands-on experience in network and communications support.
• Proficiency with enterprise networking fundamentals, including TCP/IP, VLANs, routing, switching, and load balancing.
• Experience installing, cabling, and testing network hardware in data closets and data centers.
• Ability to produce clear documentation and follow change and incident processes.
• Strong troubleshooting and problem-solving skills with customer service orientation.

Responsibilities

• Provide first-level on-site and remote diagnostics and support for network and communications incidents impacting health system applications.
• Configure and support routers, switches, load balancers, and communication servers per standards and change procedures.
• Rack, stack, and cable communications hardware, including testing and tracing network cabling.
• Maintain accurate and current system and network documentation.
• Coordinate with service providers and vendors for network and communications services and escalations.
• Operate under general guidance, interpret varied assignments, and make independent decisions on course of action.
• Perform related duties as required in compliance with the Americans with Disabilities Act.

Skills

TCP/IP

VLANs

Routing

Switching

Load balancing

Documentation

Troubleshooting

Customer service

Education

Bachelor's Degree or equivalent

Job description

Job Title: Enterprise Communications EngineerLocation: Westbury, NYDuration: 2 monthsPay Range: $60-70/hour W2

About TSRTSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

We are seeking an Enterprise Communications Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise networking and communications infrastructure and a proven ability to restore service, stabilize environments, and document resolutions in a healthcare setting.

Responsibilities

• Provide first-level on-site and remote diagnostics and support for network and communications incidents impacting health system applications.
• Configure and support routers, switches, load balancers, and communication servers per standards and change procedures.
• Rack, stack, and cable communications hardware, including testing and tracing network cabling.
• Maintain accurate and current system and network documentation.
• Coordinate with service providers and vendors for network and communications services and escalations.
• Operate under general guidance, interpret varied assignments, and make independent decisions on course of action.
• Perform related duties as required in compliance with the Americans with Disabilities Act.

Required Skills & Qualifications

• Bachelor's Degree or an equivalent combination of education and related experience.
• 1-3 years of hands-on experience in network and communications support.
• Proficiency with enterprise networking fundamentals, including TCP/IP, VLANs, routing, switching, and load balancing.
• Experience installing, cabling, and testing network hardware in data closets and data centers.
• Ability to produce clear documentation and follow change and incident processes.
• Strong troubleshooting and problem-solving skills with customer service orientation.

Preferred Skills

• Experience in healthcare or other highly available, regulated environments.
• Familiarity with vendor coordination and carrier services for WAN and voice.

Why TSR?

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.