Enterprise Cloud TAM - Remote & Growth Driver

OVH US LLC; Irving (TX); Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Flexible work options

Work-life balance

Learning & growth

Comprehensive benefits

Job summary

OVHcloud US is seeking a Technical Account Manager to act as a trusted advisor guiding enterprise customers through adoption of OVHcloud infrastructure and services. You will align customer goals with OVHcloud solutions, manage delivery, and serve as the primary technical contact for escalations, with base pay range of $115,000 - $140,000.

In this role, you will establish relationships with executive stakeholders, map strategic objectives to OVHcloud offerings, and lead quarterly business

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum 5 years of customer-facing experience with executive stakeholders and driving technical implementations or transformation programs.
• Experience with cloud operations, release management, technical support, escalation management, or IT consulting.
• Experience migrating applications/workloads to public and private clouds.
• Excellent communication, presentation, and interpersonal skills with CxO-level audiences.

Responsibilities

• Establish and maintain long-term relationships with enterprise accounts as the trusted technical advisor and primary contact.
• Understand customer goals, cloud roadmap, and transformation priorities; map to OVHcloud solutions.
• Maintain schematics of customer environments and evolution during migration and cloud transformation.
• Provide technical guidance, manage timelines, milestones, and delivery expectations for major OVHcloud initiatives.
• Collaborate with Sales, Sales Engineering, Product Operations, Product Management, Support, and leadership to ensure customer success.
• Maintain current knowledge of OVHcloud portfolio, capabilities, and product direction.
• Manage multiple concurrent engagements with prioritization and clear communication.
• Provide product feedback based on customer use cases and requirements.
• Advise customers on best practices and drive adoption and expansion of OVHcloud solutions.
• Lead quarterly business reviews with customers and internal monthly business reviews.

Skills

Customer-facing experience

Executive stakeholder interfacing

Cloud operations

Product release management

Technical support

Escalation management

IT consulting

Cloud migration

Communication skills

Presentation skills

Interpersonal skills

CxO interaction

Independent work

Organizational skills

Education

Bachelor’s degree in Computer Science or Engineering

Tools

VMware

Nutanix

Job description

OVHcloud US is seeking a Technical Account Manager to act as a trusted advisor guiding enterprise customers through adoption of OVHcloud infrastructure and services. You will align customer goals with OVHcloud solutions, manage delivery, and serve as the primary technical contact for escalations, with base pay range of $115,000 - $140,000.

In this role, you will establish relationships with executive stakeholders, map strategic objectives to OVHcloud offerings, and lead quarterly business