Enterprise Business System Director

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 150,000 - 210,000; Full time

Job summary

Alaska Native Tribal Health Consortium (ANTHC) seeks an Enterprise Business System Director to provide strategic leadership and operational oversight of ANTHC’s ERP, Learning Management, and Time Keeping systems. The role partners with the CIO and ERP Governance Committee to plan, implement, sustain, and continuously improve enterprise systems across finance, HR, supply chain, and analytics.

The position emphasizes governance, budgeting, vendor management, and cross‑department collaboration,

Qualifications

• Master’s degree or equivalent combination of education and training preferred.
• Minimum 10 years in enterprise systems, ERP, or business systems management.
• PMP Certification preferred; project management proficiency required.

Responsibilities

• Provide executive sponsorship and functional leadership for business system projects.
• Oversee ERP governance, portfolio prioritization, and alignment with strategic objectives.
• Ensure compliance with HIPAA, NIST, SOX, and healthcare regulatory standards.
• Lead and mentor a team of ERP professionals and drive cross‑functional collaboration.
• Communicate system health and portfolio performance to executives and governance committees.

Skills

ERP knowledge

Project management

Leadership

Stakeholder management

Change management

Data governance

Cybersecurity

Regulatory compliance

Vendor management

Communication

Education

Master’s degree in Business Administration, Healthcare Management, Computer Science, Business Information Systems, or related field

Tools

ERP systems

HRIS

Financial systems

Supply chain software

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Position Summary

The Enterprise Business System Director is responsible for providing strategic leadership and operational oversight of Alaska Native Tribal Health Consortium’s (ANTHC) Business Systems including but not limited to Enterprise Resource Planning, Learning Management, and Time Keeping systems. With the CIO, leads the development and governance of enterprise business systems as strategic products, managing their full lifecycle, from vision and planning to implementation, sustainment, and continuous improvement, while ensuring sound project management discipline and financial stewardship across initiatives. Reporting to the Vice President/Chief Information Officer (CIO) and the Enterprise Resource Planning (ERP) Governance Committee, the Director oversees the ERP Manager and related teams and serves as the bridge between business operations and technology, aligning enterprise systems with strategic and operational objectives.

Position Responsibilities

Project & Portfolio Management with ERP Governance Oversight

Partner closely with the Enterprise Project Management Office (ePMO) and ERP Governance Committee to ensure all business system and ERP initiatives adhere to established project governance, standards, and reporting practices.

Provide executive sponsorship and functional leadership for business system projects, ensuring alignment with strategic objectives, defined scope, and budget parameters.

Collaborate with the ePMO and ERP Governance Committee on project prioritization, sequencing, and resource allocation within the overall enterprise portfolio.

Oversee internal business system resources supporting projects to ensure deliverables are completed on time, within budget and align with operational requirements.

Maintain visibility into the business systems project portfolio, proactively identifying interdependencies, risks, and opportunities for synergy across initiatives.

Ensure that lessons learned, process improvements, and post-implementation insights are communicated back through governance channels and integrated into ongoing system enhancement cycles and operations.

Leverage project management principles (PMI, Agile, or hybrid) to guide planning and decision-making within the business systems function, promoting consistency and collaboration with the ePMO and ERP Governance Committee.

Monitor system performance, user adoption, and process efficiency; helps implement improvement initiatives and report outcomes to the VP/CIO and ERP Governance Committee.

Operational Oversight

Supervise the ERP Manager and ensure operational excellence in system administration, integration, and data integrity.

Oversee business applications that support financials, supply chain, HR, payroll, and analytics, ensuring cross-platform coordination and adherence to governance policies.

Promote process standardization and automation to improve accuracy, efficiency, and reporting capabilities.

Ensure systems meet compliance requirements including HIPAA, NIST, and healthcare regulatory standards.

Ensures all ERP changes, enhancements, and additions are routed through ERP Governance prior to implementation.

Financial Stewardship

Develop and manage the business systems and ERP budgets in collaboration with the CIO, Finance leadership, and ERP Governance Committee.

Forecast capital and operational needs for ongoing maintenance, upgrades, and new projects.

Evaluate return on investment (ROI) for business systems initiatives and ensure funding aligns with strategic priorities.

Partner with Procurement and Legal to negotiate and manage vendor contracts, licensing, and professional services agreements.

People Leadership & Development

Lead and mentor a team of technological and functional professionals, including the ERP Manager.

Establish performance goals, development plans, and accountability structures to promote high performance and retention.

Foster collaboration, transparency, and innovation across the HIT department and with functional business partners.

Change Management & Communication

Serve as a key communication bridge between technical teams, business users, executive leadership, and ERP Governance Committee.

Support change management and stakeholder engagement strategies to ensure successful adoption of new systems and processes.

Provide clear executive reporting on system health, project portfolio performance, and future investment recommendations.

Communicate complex technical issues in business terms to aid decision-making by executives and governance committees.

Performs other duties as assigned.

Knowledge, Skills, Abilities

• Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and politics.
• Strong understanding of enterprise business systems (ERP, HRIS, Financial, and Supply Chain) and their operational interdependencies.
• Demonstrated expertise in project and product management, process improvement, and change management methodologies.
• Knowledge of budgeting, and financial management principles, including capital and operational fund allocation.
• Experience with vendor and contract management, including burn rate analysis, negotiation, and performance oversight.
• Solid foundation in data governance, cybersecurity, and regulatory compliance (HIPAA, SOX, NIST).
• Proven ability to manage multiple priorities, meet deadlines, and deliver results in a fast-paced environment.
• Skilled in strategic thinking, problem solving, and translating complex technical issues into actionable business solutions.
• Exceptional communication and interpersonal skills, with the ability to influence, negotiate, and build consensus across diverse teams.
• Strong capabilities in leadership, team development, and fostering collaboration within and across departments.
• Effective and positive contributor to the division’s leadership team, promoting alignment, accountability, and shared success.

MINIMUM EDUCATION QUALIFICATION

Master’s degree in Business Administration, Healthcare Management, Computer Science, Business Information Systems, or related field preferred.

An equivalent combination of relevant education and/or training may be substituted for experience.

Minimum Experience Qualification

Non-supervisory – Ten (10) years enterprise systems, ERP or business systems management experience

AND

Supervisory - Five (5) years as a manager, project manager, or consultant in the field of ERP. An equivalent combination of relevant education and/or training may be substituted for experience.

AND

Leadership - Three (3) years providing technical leadership to business and cross-functional teams

Preferred Experience Qualification

Experience delivering increasingly complex ERP systems implementations

Preferred Certification Qualification

Project Management Professional (PMP) Certification preferred

Additional Requirements

According to the needs of the organization, some incumbents in this job class may be required to obtain specific technical certifications and programming language skills.