Enterprise Architect

Wso2 Llc; United States; Vor Ort; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K matching

Vacation/leave plan

Education reimbursement

Zusammenfassung

WSO2 Llc is seeking an Associate Enterprise Architect in the United States to act as a linchpin among customers, sales, R&D, and success teams. You will design architectures, deliver proofs of concept, and translate complex needs into tailored solutions across API management, integration, and identity platforms.

You will lead technical demos, own critical customer engagements, mentor teammates, and contribute to thought leadership through blogs and events, while traveling as needed in support of

Qualifikationen

• 2+ years of experience in pre-sales, solutions engineering, or technical consulting.
• Hands-on with API management, middleware, or integration platforms.
• Experience leading technical demos or solution design with enterprise clients.
• Ability to communicate with technical teams and executives.
• Experience in enterprise environments with complex sales or delivery cycles.
• Must be located in the United States and authorized to work in the US.
• Fluent in English and able to travel short distances as needed.

Aufgaben

• Design and deliver demos, proofs of concept, and solution architectures aligned to client needs.
• Translate customer needs into scalable, high-quality designs and communicate business value.
• Develop expertise in WSO2 products, architecture, and industry trends.
• Lead technical aspects of complex projects, including ownership, estimation, and scheduling.
• Conduct architectural reviews and recommend best practices for customer use cases.
• Deliver workshops, webinars, and enablement sessions for diverse audiences.
• Act as primary technical advisor for assigned accounts and support post-sales expansions.
• Drive strategic discussions with customers and coordinate with support teams to resolve issues.
• Provide feedback to product/engineering teams based on customer usage and trends.
• Mentor team members and contribute to internal knowledge sharing and learning.

Kenntnisse

Pre-sales engineering

Enterprise architecture

Stakeholder communication

Travel readiness

Ausbildung

Bachelor's degree in Computer Science or related field

Tools

WSO2

MuleSoft

Azure API Management

Jobbeschreibung

The WSO2 Sales Engineering Team acts as trusted technical advisors to prospects and customers who engage with WSO2. Associate Enterprise Architects at WSO2 focus on various roles, including pre-sales engineering for prospects, technical ownership of customers, and subject matter expertise for architecture consultancies.

As an Associate Enterprise Architect you will act as the linchpin connecting customers, internal sales, research and development (R&D), and customer success, across all of WSO2’s products and solutions, including API management, integration, identity and access management, and our internal developer platform vision. You will engage with prospects from the outset, grasp both technical and business needs, architect the right solution, advocate and recommend the ideal product, translate the product into a tailored solution or specific use case, construct a proof of concept, facilitate the conversion of prospects into customers, and persistently foster and expand customer relationships.

We encourage you to read this article to learn more about the importance of Associate Enterprise Architects today and their role in technology sales. This critical role is known by various names in the industry, including Pre-Sales Engineering, Sales Engineering, Technical Consultants, and Customer Engineering. At WSO2, we encompass all of the above under Sales Engineering.

Key Responsibilities

• Design and deliver custom demos, proof of concepts, and solution architectures aligned to customer business, technical, and integration requirements. Evaluate RFP feasibility and contribute to technical and business responses.
• Translate customer needs into scalable, high-quality solution designs, clearly communicating technical and business value through presentations, workshops, and documentation.
• Develop and maintain deep expertise in WSO2 products, architecture, industry verticals, and competitive offerings. Stay current on technology trends, product evolution, and future direction.
• Lead technical aspects of complex project deliveries, including technical ownership, estimation, scheduling, and stakeholder communication. Collaborate closely with delivery managers, product teams, and customers to manage expectations and dependencies.
• Conduct architectural and deployment reviews, produce review documentation, and recommend best practices aligned to customer use cases. Follow up on action items with customers and account teams.
• Deliver technical workshops, webinars, and enablement sessions for customers, partners, and internal teams, tailoring content for executives, architects, developers, and DevOps audiences.
• Serve as a primary technical advisor for assigned accounts, supporting post-sales expansions, account planning, and strategic engagements. Build trusted relationships and manage multiple accounts and prospects.
• Drive business and technical discussions with strategic customers and lead customer escalations in partnership with support teams, ensuring timely resolution and root cause analysis.
• Provide structured feedback to product and engineering teams based on customer usage, industry standards, and DevOps best practices. Identify and advocate for critical product improvements.
• Mentor and lead team members, supporting role clarity, skills development, and knowledge sharing. Lead internal technical discussions and foster continuous learning.
• Contribute to thought leadership through high-quality blogs, articles, talks, and public content, positioning WSO2 as a leader in enterprise and business architecture.
• Collaborate with marketing and field teams to design and deliver market-relevant events, webinars, and campaigns.
• Lead and implement initiatives to improve team productivity, quality, and delivery practices. Measure impact and embed improvements into standard operations.
• Continuously expand technical, architectural, and leadership capabilities, applying prior experience and best practices to strengthen team performance and company vision.

Qualifications, Skills and Relevant Experience

Required:

• 2+ years of experience in a pre-sales, solutions engineering, or technical consulting role — this is a must-have
• Hands-on experience with API management, middleware, or integration platforms (WSO2, MuleSoft, Boomi, Apigee, Azure API Management, or similar) — required
• Demonstrated experience leading technical demos, proofs of concept, or solution design with enterprise clients — required
• Ability to communicate effectively with both technical teams and executive stakeholders — required
• Experience working in enterprise environments with complex, multi-stakeholder sales or delivery cycles — required
• Must be located in the United States and authorized to work in the US
• Fluent in English (oral and written).
• Availability for short, frequent travel.

Preferred:

• Industry exposure in financial services, healthcare, manufacturing, or similar enterprise verticals
• Familiarity with enterprise architecture frameworks (e.g. TOGAF)
• Bachelor's degree in Computer Science, Engineering, or related field

In Addition to a Competitive Compensation Package, WSO2 Offers:

• A work culture and environment where we value both hard work AND flexibility
• Ongoing training, coaching, and mentoring
• Education reimbursement for professional qualifications and courses
• A generous vacation/leave plan that fits your needs
• Health insurance for you and your family
• 401K matching

Diversity Drives Innovation

We’ve built our business on a commitment to diversity and inclusion. We believe it’s important to foster an environment that values and respects each individual’s strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.