Enterprise Apps Administrator: Stability & Integrations

LUMA Energy ServCo; San Juan (PR); On-site; USD 60,000 - 90,000; Full time

Job summary

LUMA Energy ServCo is seeking a seasoned professional to support and monitor enterprise applications, ensuring stability and security while aligning with business objectives. You will collaborate with IT teams, vendors, and business units to lead updates, troubleshoot issues, and deliver reports that inform decisions and improve end-user experiences.

The role requires a Bachelor's degree in a related field and 5 years of experience with ERP/CRM/HRIS platforms, plus strong SQL, security, and

Qualifications

• Bachelor's degree in computer science, information systems, business analytics, or related field.
• 5 years of experience supporting enterprise application systems.
• Experience with ERP, CRM, HRIS or similar enterprise software.
• Experience coordinating application updates, patches, and upgrades preferred.
• Knowledge of system security, access controls, and data validation preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Monitors daily application performance and resolves end-user issues.
• Configures settings, workflows, and security profiles with documentation.
• Coordinates integrations with ERP, CRM, and HRIS for data exchange.
• Manages environment lifecycle and version control for stability.
• Plans and executes updates, patches, and upgrades in staging before production.
• Collaborates with stakeholders to implement process improvements.
• Follows policies to ensure compliance with laws and regulations.
• Participates in storm restoration tasks and drills as required.
• Performs additional tasks aligned with role expectations.

Skills

SQL proficiency

Data security & access control

Integration & data validation

Stakeholder collaboration

Analytical problem solving

Bilingual English/Spanish

Education

Bachelor's degree in computer science, information systems, business analytics, or related field

Associate's degree plus 8+ years experience substitute

High School diploma with 10+ years experience substitute

Job description

LUMA Energy ServCo is seeking a seasoned professional to support and monitor enterprise applications, ensuring stability and security while aligning with business objectives. You will collaborate with IT teams, vendors, and business units to lead updates, troubleshoot issues, and deliver reports that inform decisions and improve end-user experiences.

The role requires a Bachelor's degree in a related field and 5 years of experience with ERP/CRM/HRIS platforms, plus strong SQL, security, and