Enterprise Applications Manager

Convera

California

On-site

USD 130,000 - 180,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Holidays and parental leave

Wellness programs

Job summary

Convera seeks a highly technical Enterprise Applications Manager to bridge Salesforce CRM with internal enterprise applications. You will own integration architecture, drive Product Ownership, and coordinate Salesforce administration with data governance.

The role requires deep Salesforce knowledge, strong API skills, and experience with iPaaS tools like Workato to connect Credit Platform, Data Platform, and onboarding systems. Remote US-based, high impact position.

Qualifications

4-6 years of experience in Revenue Operations, Sales Operations, Salesforce administration, or technical product management roles with heavy integration focus
Hands-on experience building integrations between Salesforce and enterprise systems using iPaaS platforms (Workato strongly preferred; Zapier or MuleSoft acceptable)
Deep Salesforce knowledge including data model, security model, automation tools, custom objects, and API capabilities; Salesforce Admin certification preferred
Strong understanding of API concepts including REST/SOAP, JSON/XML, OAuth 2.0, API keys, rate limiting, and error handling
Strong SQL skills for data analysis and troubleshooting; experience querying databases and understanding relational data models
Advanced Excel skills for data analysis, transformation, and mapping exercises (XLOOKUP, pivot tables, complex formulas)
Experience in B2B SaaS, fintech, or financial services environments with complex revenue operations and compliance requirements
Understanding of revenue operations workflows including lead-to-opportunity, onboarding, and renewal processes

Responsibilities

Own the design and deployment of integrations between Salesforce and enterprise apps using iPaaS platforms
Design integration patterns for data consistency and real-time sync with error handling
Define API connection requirements between Salesforce and internal apps; work with REST/SOAP and OAuth
Gather requirements for complex Workato recipes including logic, transformations, and batch processing
Implement monitoring, logging, and alerting for all integrations and resolve issues
Act as technical product owner for enterprise app initiatives; translate business needs into specs
Create technical docs including architecture diagrams, data flow maps, API specs, and user guides
Coordinate UAT; develop test plans and manage defects for production deployment
Build product roadmaps for enterprise apps balancing technical debt and new features
Create Salesforce roadmap for enterprise app integrations; manage data models and reporting
Collaborate with Salesforce Admins on data governance and security models
Establish data governance standards and master data management policies
Own data quality for all enterprise app integrations; implement automated data validation

Skills

iPaaS (Workato)

Salesforce

API integration

REST/SOAP

SQL

Excel

Data governance

Product ownership

Tools

Workato

Salesforce

Zapier

MuleSoft

Postman

Job description

We are seeking a highly technical and strategic Enterprise Applications Manager to join our CRM & Revenue Technology team within Revenue Operations. This newly created role sits at the intersection of Revenue Operations and Product Management, serving as the technical bridge between our Salesforce CRM ecosystem and internally developed enterprise applications. Remote, United States.

Key Responsibilities

Integration Architecture & Implementation

Own the design and deployment of integrations between Salesforce and enterprise applications (Credit Platform, Data Platform, Entity Management, Onboarding) using Workato or similar iPaaS platforms
Design integration patterns that ensure data consistency, real-time synchronization, and proper error handling across systems; establish integration best practices and reusable patterns for the team
Define Requirements for API connections between Salesforce and internal applications; understand REST/SOAP APIs, authentication methods (OAuth, API keys), and webhook architectures
Gather requirements for complex Workato recipes including conditional logic, data transformations, lookup tables, error handling, and batch processing; optimize recipes for performance and reliability
Implement monitoring, logging, and alerting for all integrations; proactively identify and resolve integration failures, performance issues, and data quality problems

Project Management & Product Ownership

Act as technical product owner for enterprise application initiatives; gather requirements from GTM stakeholders, translate business needs into technical specifications, and prioritize feature requests
Create detailed technical documentation including integration architecture diagrams, data flow maps, API specifications, and user guides for enterprise applications
Conduct user acceptance testing (UAT) coordination; develop test plans, manage UAT execution with business users, track defects, and ensure successful production deployment
Build product roadmaps for enterprise applications in collaboration with stakeholders; balance technical debt, new feature requests, and operational maintenance needs

Salesforce Administration & Configuration

Create Salesforce product roadmap to support enterprise application integrations, including custom objects, fields, validation rules, process builders, flows, and permission sets
Manage complex Salesforce data models spanning multiple custom objects and relationships; ensure data integrity and optimize for reporting and integration performance
Create and maintain Salesforce reports, dashboards, and list views to provide visibility into enterprise application data and integration health for stakeholders
Collaborate with Salesforce Administrators to ensure alignment on data governance, security model, and platform best practices across all enterprise integrations

Data Governance & Quality Assurance

Establish and enforce data governance standards for enterprise applications including data dictionaries, field definitions, validation rules, and master data management policies
Own data quality for all enterprise application integrations; implement automated data validation, cleansing routines, and exception handling to ensure data accuracy

Qualifications

Required Experience & Skills

4-6 years of experience in Revenue Operations, Sales Operations, Salesforce administration, or technical product management roles with heavy integration/systems focus
Hands‑on experience building and maintaining integrations between Salesforce and other enterprise systems using iPaaS platforms (Workato strongly preferred; Zapier, MuleSoft, or similar also acceptable)
Deep Salesforce knowledge including data model, security model, automation tools (Flow, Process Builder), custom objects, and API capabilities; Salesforce Administrator certification preferred
Strong understanding of API concepts including REST/SOAP, JSON/XML, authentication methods (OAuth 2.0, API keys), rate limiting, and error handling
Strong SQL skills for data analysis and troubleshooting; experience querying databases and understanding relational data models
Advanced Excel skills for data analysis, transformation, and mapping exercises (XLOOKUP, pivot tables, complex formulas)
Experience in B2B SaaS, fintech, or financial services environments with complex revenue operations and compliance requirements
Understanding of revenue operations workflows including lead‑to‑opportunity, customer onboarding, and renewal processes

Key Competencies

Systems thinker with ability to understand complex technical architectures and how systems interact across the enterprise technology stack
Collaborative mindset with experience working cross‑functionally across Engineering, Product, Operations, and GTM teams to deliver shared outcomes
Self‑starter with strong ownership mentality; able to take ambiguous requirements and deliver complete solutions with minimal supervision
Excellent problem‑solving and troubleshooting skills; able to diagnose integration failures, data issues, and performance problems methodically
Strong communication skills with ability to explain technical concepts to non‑technical stakeholders and influence decision‑making at all levels
Exceptional attention to detail and commitment to data quality, security best practices, and technical documentation
Adaptable and comfortable with ambiguity; able to thrive in fast‑paced environments where priorities shift and requirements evolve
Product mindset with focus on user experience, scalability, and long‑term maintainability of technical solutions

Preferred Qualifications

Workato certification or extensive hands‑on experience building production‑grade integrations in Workato
Salesforce Admin Certification
Experience with modern data platforms (Snowflake, Databricks, Fivetran) and understanding of ELT/ETL patterns
Familiarity with version control (Git), CI/CD pipelines, and DevOps practices for integration deployments
Experience with credit underwriting platforms, entity management systems, or financial services applications
Exposure to Agile product management tools (Jira, Asana, Linear) and product development lifecycle
Basic scripting skills (Python, JavaScript) for data transformation and automation tasks
Experience with API testing tools (Postman, Insomnia) and debugging integration issues
Previous experience in a technical product management or business systems analyst role

This is an exciting opportunity to build and scale the enterprise application ecosystem for a growing Revenue Operations team. If you're passionate about building elegant technical solutions, thrive at the intersection of RevOps and Product, and want to make a measurable impact on revenue‑critical systems, we'd love to hear from you.

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech‑led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth‑minded, results‑oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $130,000.00 - $180,000.00 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high‑cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include: