Remote Application Systems Analyst II

Evanhoe & Associates, Inc.; United States; Remote; USD 90,000 - 104,000; Full time

Benefits offered by this job

401(k) with immediate vesting

Paid Federal Holidays

Tuition Reimbursement

Medical Insurance (Vision & Dental)

Employer-Paid Disability & Life

Employee Assistance Program

Job summary

Evanhoe & Associates, Inc. is seeking an Application Systems Analyst II to analyze, implement, maintain, and support enterprise business applications remotely for clients across the United States.

The role bridges business needs and technical teams to ensure requirements become effective technology solutions. You will perform system analysis, configuration, troubleshooting, testing, documentation, and production support while contributing to enhancements and process improvements.

Qualifications

• Experience supporting enterprise business applications and performing system analysis.
• Knowledge of the Software Development Life Cycle (SDLC) and ITSM tooling.
• Ability to troubleshoot, configure, and support complex enterprise applications.

Responsibilities

• Analyze, support, and maintain enterprise business applications to ensure optimal performance.
• Serve as primary contact for assigned applications and business units.
• Troubleshoot and resolve application issues, perform root cause analysis, and implement corrective actions.
• Provide Tier II application support to end users.
• Coordinate with developers, infrastructure, and vendors to resolve technical issues.
• Monitor application health and performance using enterprise tools.

Skills

COTS/Custom apps support

SDLC knowledge

Application troubleshooting

ITSM tools experience

Education

Bachelor's Degree

Tools

ServiceNow

Jira

Remedy

Salesforce

Microsoft Dynamics

SharePoint

Job description

Evanhoe & Associates, Inc. is seeking an Application Systems Analyst II to analyze, implement, maintain, and support enterprise business applications remotely for clients across the United States.

The role bridges business needs and technical teams to ensure requirements become effective technology solutions. You will perform system analysis, configuration, troubleshooting, testing, documentation, and production support while contributing to enhancements and process improvements.