Enterprise Applications Analyst

Courtinnovation; New York (NY); On-site; USD 103,210 - 112,000; Full time

Benefits offered by this job

Comprehensive healthcare

Mental health services

403(b) retirement plan

Flexible spending accounts

Job summary

Courtinnovation is seeking an Enterprise Application Analyst in New York, NY. The Analyst will develop and support custom application-based solutions tailored to organizational needs. The ideal candidate has a Bachelor's degree in computer science, two years of experience in data analysis, and strong communication skills.

The position offers competitive compensation ranging from $103,210 to $112,000 depending on experience, along with a comprehensive benefits package that prioritizes mental health care. Join us in promoting justice and equity in communities.

Qualifications

• Minimum of two years of experience as a Data Analyst or similar occupation.
• Strong understanding of case-management applications.
• Ability to translate business requirements into application features.

Responsibilities

• Develop application-based solutions for case-management systems.
• Provide support for case-management systems and custom applications.
• Collaborate with quality assurance personnel on operational concerns.

Skills

Data analysis

Salesforce Administration

Application development

Analytical skills

Communication skills

Organizational skills

Education

Bachelor’s degree in computer science or related field

Tools

Salesforce

CRM/database products

Job description

The Center for Justice Innovation (CJI) is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, CJI has worked with communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the organization carries out its mission through three core strategies:

• Operating Programs that pilot new ideas and address local challenges
• Conducting original research to evaluate what works—and what doesn’t
• Providing expert assistance and policy guidance to reformers across the country and beyond

Backed by decades of on‑the‑ground experience and nationally recognized expertise, CJI brings innovative, practical, and lasting solutions to justice systems nationwide. Learn more at www.innovatingjustice.org.

Opportunity

CJI is seeking an Enterprise Application Analyst who will report to the Manager of Software Engineering. The Analyst will develop, maintain, and support custom application‑based solutions and case management systems that meet organizational needs while adhering to software development, data, and security best practices.

Responsibilities

• Develop fit‑for‑purpose application‑based solutions for the organization’s case‑management systems and service providers. Ensure development work adheres to departmental best practices and standards, including proactive bug remediation and data/security issue mitigation.
• Provide support for the organization’s case‑management systems and custom‑built applications, performing maintenance to ensure proper functionality.
• Collaborate closely with quality assurance personnel to remediate software, design, UI/UX, and other operational concerns.
• Work with project and product management to translate business requirements into timely, aligned solutions. Keep stakeholders informed of progress and responsibilities.
• Collaborate with the Data Analytics and Applied Research team to understand data definitions, create entity relationships, and design best‑practice data capture and reporting solutions.
• Support data‑related efforts such as migration, cleanup, and transformation projects. Assist with additional tasks as needed by management.

Qualifications

• Minimum Bachelor’s degree in computer science, information technology, analytics, or a related field.
• Minimum two years of experience as a Data Analyst, Salesforce Administrator, or in a similar occupation.
• Strong understanding of case‑management applications and associated business needs.
• Demonstrated ability to translate business requirements into delivered application features, improvements, and fixes.
• Strong knowledge of technologies and solution platforms including Salesforce and other CRM/database products.
• Familiarity with data and application development lifecycle methodologies.
• Strong analytical skills and attention to detail in solving application and data problems.
• Excellent communication and collaboration skills, with the ability to convey detailed concepts clearly.
• Strong organizational and documentation skills.

Position Details

Position type: Full time
Location: New York, NY
Compensation range: $103,210 – $112,000, commensurate with experience

Benefits

CJI offers an excellent benefits package, including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short‑term and long‑term disability, life insurance, and flexible spending accounts including commuter FSA. The organization prioritizes mental health care and offers services such as Talkspace and Ginger through its health plans. A 403(b) retirement plan is available with a two‑to‑one employer contribution up to 5%.

Diversity & Inclusion

CJI is an equal‑opportunity employer committed to fostering an inclusive and diverse workplace. The organization does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other legally protected category. We strongly encourage and welcome applications from women, people of color, LGBTQ+ community members, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone feels valued and included.

Visa Sponsorship

At this time, CJI is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Legal Requirements

All hires must verify their identity and eligibility to work in the United States. This verification will be completed upon hire in compliance with federal law.