Enterprise Applications & AI Manager

United Electric Company Inc; Louisville (KY); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Paid time off

Job summary

United Electric Company is seeking an Enterprise Applications & AI Manager to lead enterprise-wide business applications, AI governance, and workflow automation. You’ll partner with IT to align strategy, security, and scalable technology initiatives across field and office operations.

The role focuses on optimizing processes, governing AI use, and directing cloud storage and data practices while driving measurable business value and cross-functional adoption across the organization.

Qualifications

• Bachelor's degree or equivalent practical experience in a related field.
• 5–7+ years of progressive experience in business applications, systems integration, software/application engineering, or automation.
• Demonstrated ability to translate business problems into technical or process solutions.
• Hands-on experience with APIs, system integrations, workflow automation, scripting, low-code/no-code tools, or application configuration.
• Working knowledge of modern AI tools and generative AI concepts; evaluating use cases, data considerations and risks.
• Strong process-mapping, requirements-gathering, problem-solving, and project execution skills.

Responsibilities

• Own enterprise applications priorities, administration, AI tool strategy, and security standards with IT collaboration.
• Interview field and office teams to map workflows, pain points, and information gaps; translate to tech requirements.
• Evaluate software/AI usage and recommend improvements to efficiency, data quality, and growth.
• Document current and future state workflows, requirements, controls, and ownership.
• Design and connect applications via APIs, automation, low-code/no-code platforms, and middleware.
• Configure, customize, and administer business applications; decide when to build vs buy tooling.
• Develop internal tools, scripts, dashboards, or lightweight applications when value is clear.

Skills

APIs

System Integrations

Workflow Automation

Low-code/No-code

Cloud Storage

AI Awareness

Education

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Industrial Engineering, Business Technology, or related field

Job description

United Electric Company is an established union electrical contractor serving commercial and industrial customers across multiple markets. Since 1957, we've built our reputation on quality workmanship, safety, reliability, and strong customer relationships. Our success is driven by skilled professionals, experienced field leadership, and a commitment to delivering exceptional service and results for our customers.

Our Core Values

At United Electric, our Core Values guide how we work, lead, and serve our customers. We're looking for individuals who share our commitment to:

• Committed: To our team, clients, and community through honesty, reliability, and loyalty.
• Relentless: In our pursuit of solutions, excellence, and growth.
• Humble: Putting others-our team, clients, and vendors-before ourselves.

We believe success is measured not only by what we accomplish, but by how we accomplish it.

Position Summary

The Enterprise Applications & AI Manager leads United Electric's enterprise-wide business applications, artificial intelligence initiatives, workflow automation, and technology-enabled process improvements. Serving as a strategic partner to company leadership, this position identifies opportunities to improve operational efficiency, strengthen systems and processes, and support scalable growth. The role owns business application strategy, company-wide AI governance and adoption, cloud storage business administration, and cross-functional technology initiatives, while partnering with IT and external providers on technical infrastructure, security, and integrations. Success requires strategic thinking, hands-on execution, and measurable business outcomes.

Role Specifics:

Enterprise Applications, Cloud Storage & AI

This enterprise-wide position supports field and office operations and owns the business administration and governance of company cloud storage and AI usage. IT remains responsible for technical infrastructure and cybersecurity controls; the role partners closely with IT and the President on standards, priorities, and implementation.

Key Responsibilities

Applications & Process Improvement

• Own enterprise business application priorities, administration, and AI tool strategy, partnering with IT on security, access, infrastructure, support, and technical standards.
• Meet with field and office teams to understand workflows, pain points, manual processes, duplicate work, and information gaps; translate business needs into clear technology and process requirements.
• Evaluate how United Electric currently uses software and AI and recommend practical improvements that support operational efficiency, consistency, data quality, and growth.
• Design and improve end-to-end business processes before automating them; document current-state and future state workflows, requirements, controls, and ownership.
• Integrate and connect applications using APIs, workflow automation, low-code/no-code platforms, middleware, or custom development where appropriate.
• Configure, customize, and administer business applications; assess when United Electric should build a lightweight internal application or tool versus purchase/configure an existing solution.
• Develop prototypes, internal tools, scripts, dashboards, workflows, or applications when a custom solution provides clear business value.

AI Usage & Governance

• Identify, evaluate, pilot, and implement AI use cases across the business, including establishing appropriate governance, user guidance, adoption practices, and measures of business value.
• Establish application and AI standards that reduce unnecessary tool sprawl and promote secure, responsible, and consistent use across United Electric.
• Own and manage company-wide business use of AI tools, including evaluation, usage guidelines, approval and access processes, adoption, employee training, licensing oversight, and measurement of business value.
• Own and manage United Electric's company-wide cloud storage environment, including Google Drive and shared drives, folder architecture, access permissions, document organization, and governance, in partnership with IT.
• Coordinate with IT on security controls, data privacy, retention requirements, technical infrastructure, and escalation of risks related to cloud storage and AI tools.

Systems Integration & Change Management

• Manage application vendor relationships and partner with IT and software vendors to resolve application issues, manage integrations, coordinate enhancements, and support implementations and upgrades.
• Own the enterprise applications and AI roadmap, recommend investment priorities, and prioritize opportunities based on business impact, effort, risk, security, scalability, and user adoption.
• Lead change management for new tools and processes, including testing, documentation, training, rollout, and post-implementation improvement.

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Industrial Engineering, Business Technology, or a related field, or equivalent practical experience.
• 5–7+ years of progressive experience in business applications, systems integration, software/application engineering, process engineering, automation, or a related technology role.
• Demonstrated experience translating business problems into technical or process solutions and working directly with non-technical stakeholders.
• Hands-on experience with APIs, system integrations, workflow automation, scripting, low-code/no-code tools, or application configuration.
• Working knowledge of modern AI tools and generative AI concepts, with the ability to evaluate business use cases, limitations, data considerations, and implementation risks.
• Strong process-mapping, requirements-gathering, problem-solving, and project execution skills.

Preferred Qualifications

• Experience in construction, electrical contracting, field service, manufacturing, or another operations-heavy environment.
• Experience with Google Workspace and cloud-based business applications, workflow automation, AI tools, and application integration platforms.
• Experience administering SaaS applications and integrating ERP, project management, financial, field, HR, CRM, or document-management systems.
• Familiarity with AI governance, data privacy, cybersecurity, identity/access management, and responsible AI practices.
• Experience leading software implementations, process-improvement initiatives, or cross-functional digital transformation projects.

Knowledge, Skills & Abilities

• Business-process analysis and process engineering
• Application architecture, administration, and systems integration
• AI use-case identification, evaluation, governance, and adoption
• API, automation, low-code/no-code, and light software-development capabilities
• Ability to understand field and office workflows and communicate effectively with employees at all levels
• Strong curiosity and systems thinking - able to ask why a process exists, how tools connect, and where work can be simplified
• Ability to balance strategic thinking with hands-on execution and move from idea to pilot to scalable solution
• Clear written and verbal communication, documentation, training, and change-management skills
• Vendor evaluation and management
• Sound judgment regarding data security, privacy, access, and technology risk

Working Conditions

Based in the Louisville, KY or Cincinnati, OH area; primarily office-based with regular interaction with field and operational teams. The role will periodically visit jobsites and operating locations to observe workflows and understand how technology is used in the field. Must be able to comply with all required jobsite PPE and safety requirements. Some travel between United Electric locations and project sites may be required.

• Competitive pay based on experience
• Company-paid health, dental, vision insurance, Short-Term Disability (STD), and Group Life insurance
• 401(k) with company match after 90 days of employment
• Employee Stock Ownership Plan (ESOP) allocation after the first year waiting period
• Paid time off: 1 week vacation after 90 days of employment and 6 days Paid Personal Time Off (PTO) per year
• Yearly bonus consideration

This job description reflects the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Duties may be added, removed, or modified at any time. Nothing in this document constitutes a contract of employment.

United Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.