Enterprise Application Support Specialist

onenergy; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Company holidays

Professional development

Growth opportunities

Job summary

ON.energy is seeking an Enterprise Application Support Specialist - Assets & Purchasing to lead Procore-based asset management, purchasing, and construction operations. You will configure permissions, workflows, and forms, troubleshoot issues, and ensure reliable systems aligned with business processes.

You will collaborate with Construction Operations, Asset Management, Procurement, Finance, Project Controls, and IT to drive process improvements, governance, and scalable data solutions.

Qualifications

• 5+ years supporting enterprise business applications in asset management, procurement, construction tech or ERP-adjacent environments.
• Hands-on Procore administration and configuration experience (permissions, workflows, templates, forms).
• Business analysis experience: requirements gathering, process documentation, and solution design.
• Ability to troubleshoot functional application issues as well as integration, data and workflow problems.
• Working knowledge of governance, change management and user support practices.
• Excellent communication skills across field, operations, finance, procurement, IT, vendor and leadership audiences.

Responsibilities

• Provide primary support for Procore and asset management, purchasing, and field applications.
• Administer configuration, permissions, workflows, templates, forms, directories, and project or asset settings.
• Troubleshoot user, data, and workflow issues and coordinate with vendors or internal teams as needed.
• Maintain documentation, knowledge articles, and SOPs for supported applications.
• Partner with stakeholders to document current/future-state processes and improve adoption of Procore and related systems.
• Translate business needs into functional requirements, user stories, and test scenarios.
• Assist with API, middleware, data mapping, and integration troubleshooting.
• Train end users and power users on application functionality and governance.
• Track support trends to prioritize roadmap and operational improvements.

Skills

Procore administration

Asset management

Procurement

Business analysis

Integration troubleshooting

Governance & change mgmt

Stakeholder communication

Vendor coordination

Tools

Procore

Azure DevOps

Jira

Power BI

ServiceNow

SharePoint

Microsoft 365

Job description

ON.energy is building the backbone of energy and AI infrastructure powering grid-safe data centers and mission-critical facilities. The company supplies and operates hyperscale power systems that solve the toughest resilience challenges, delivering custom solutions for AI data centers, mission-critical facilities, and front-of-the-meter assets. ON recently announced a 5GW partnership, with 3GW currently under construction across multiple hyperscale data center campuses. With patented technology and proprietary software, ON.energy develops projects worldwide that set new benchmarks for resilience.

Role Summary

The Enterprise Application Support Specialist - Assets & Purchasing is the primary support resource and subject matter expert for the applications that run asset management, purchasing, and construction operations - with Procore as the anchor platform. The role combines application support, configuration, business analysis, and integration troubleshooting to keep these systems reliable, well-adopted, and aligned with business operations.

Key Responsibilities

Application Administration & Support

• Serve as the primary support resource for Procore and supporting asset management, purchasing, and field applications.
• Administer configuration, permissions, workflows, templates, forms, directories, and project or asset settings across supported applications.
• Troubleshoot user, data, and workflow issues, escalating to vendors or internal technical teams as needed.
• Maintain documentation, knowledge articles, and standard operating procedures for supported applications and processes.

Business Analysis & Process Improvement

• Partner with stakeholders to gather requirements, document current- and future-state processes, and improve adoption of Procore and related systems.
• Translate business needs into functional requirements, configuration decisions, user stories, and test scenarios.
• Align processes across Construction Operations, Asset Management, Procurement, Finance, Project Controls, and IT.

Integrations, Data & Technical Enablement

• Support integrations between Procore, asset management, purchasing, and enterprise systems such as ERP, document management, reporting, and identity platforms.
• Assist with API, middleware, data mapping, and integration troubleshooting alongside technical teams or consultants.
• Validate data quality and system behavior after configuration changes, releases, or integration updates.

Training, Adoption & Governance

• Train end users and power users on application functionality, process expectations, and best practices.
• Promote consistent standards, governance, naming conventions, and permissions across supported applications.
• Track support trends and recurring issues to prioritize roadmap and operational improvements.

Key Requirements

• 5+ years supporting enterprise business applications in asset management, procurement, construction technology, or ERP-adjacent environments.
• Hands-on Procore administration and configuration experience (permissions, workflows, templates, forms), plus exposure to asset management or purchasing systems.
• Business analysis experience: requirements gathering, process documentation, and solution design.
• Ability to troubleshoot functional application issues as well as integration, data, and workflow problems.
• Working knowledge of application governance, change management, and user support practices.
• Excellent communication skills across field, operations, finance, procurement, IT, vendor, and leadership audiences.

Preferred Experience

• Asset management or EAM/CMMS platforms, purchasing and procure-to-pay workflows, project controls, or project accounting.
• APIs, iPaaS or middleware platforms, SSO, data mapping, or reporting.
• Working with vendors, consultants, or implementation partners.
• Azure DevOps, Jira, ServiceNow, Power BI, SharePoint, or Microsoft 365.

Compensation & Benefits

For US-based roles - What you'll get:

• Competitive salary + annual performance-based bonus eligibility
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays

For Mexico-based roles - What you'll get:

• Competitive salary + annual performance bonus eligibility
• Christmas Bonus (Aguinaldo): 30 days
• Major medical expenses and life insurance
• Paid time off and holidays (per local policy)

For all roles:

• Professional development and growth opportunities
• Opportunity to grow with a mission-driven team shaping the future of clean energy

Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.

Accommodations

Accommodations: If you need an accommodation during the application process, email [e-mail]

Benefits vary by role and location and are subject to change.