Enterprise AI Ops Director: Scalable, Trusted AI Delivery

Navy Federal Credit Union; Vienna (VA); On-site; USD 230,000 - 320,000; Full time

Job summary

Navy Federal Credit Union in Vienna, VA is seeking a Director of Enterprise AI Operations to lead enterprise AI capabilities, platforms, standards, and operating models for scalable, secure, governed AI delivery. You will collaborate with Infrastructure, Data, Cybersecurity, Architecture, Risk, and Business teams to drive adoption while ensuring regulatory compliance and responsible AI practices.

The role demands building production frameworks, governance controls, and automated operations,

Qualifications

• Bachelor's degree or equivalent work experience in a technical discipline.
• 10+ years in software engineering, platform engineering, AI/ML ops, DevOps, or related areas.
• 6+ years in leadership overseeing engineering, operations, or AI-focused teams.
• Experience operationalizing ML/generative/agentic AI at enterprise scale.
• Strong knowledge of AI lifecycle management and governance practices.

Responsibilities

• Lead enterprise LLMOps, AgentOps, and MLOps across the AI lifecycle.
• Establish enterprise standards, controls, and operating models for AI in production.
• Own roadmap, service model, and adoption strategy for shared AI capabilities.
• Define AI observability, reliability, and production-readiness frameworks.
• Collaborate with Security, Risk, Audit, Compliance, Architecture, and Infra teams.
• Lead AI FinOps, including cost attribution and capacity planning.
• Develop executive reporting on AI adoption, reliability, and production health.
• Evaluate emerging technologies to improve maturity and scalability.
• Build and lead a high-performing multidisciplinary team and partners.

Skills

Executive leadership

AI/ML operations

DevOps

Site Reliability Engineering

Executive communication

Budgeting & FinOps

Vendor management

Regulatory compliance

Governance & risk

Strategic roadmaps

Education

Bachelor's degree in Computer Science, Engineering, AI, Data Science, or related field

Tools

Microsoft AI technologies

Azure AI Foundry

Databricks

MLflow

LangChain

LangGraph

LangSmith

Job description

Navy Federal Credit Union in Vienna, VA is seeking a Director of Enterprise AI Operations to lead enterprise AI capabilities, platforms, standards, and operating models for scalable, secure, governed AI delivery. You will collaborate with Infrastructure, Data, Cybersecurity, Architecture, Risk, and Business teams to drive adoption while ensuring regulatory compliance and responsible AI practices.

The role demands building production frameworks, governance controls, and automated operations,