Enterprise AI Engineer — RAG & Automation

Eastern Bank Careers; Wakefield (MA); On-site; USD 101,000 - 150,000; Full time

Job summary

Eastern Bank Careers is seeking an AI Engineer in Wakefield, MA. The role focuses on building enterprise AI capabilities, including AI agents, retrieval systems, and integrated workflows using Claude, Copilot, SharePoint, and Azure AI services.

You will translate business use cases into technical specifications, collaborate across divisions, and ensure responsible AI practices within a regulated banking setting. This is a hands-on, impact-driven position.

Qualifications

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or related field.
• 1–4 years in software engineering, data/ML engineering, or related technical role.
• Experience with LLM-based tools and enterprise cloud/collaboration platforms.
• Hands-on with LLM tools (Claude/OpenAI/Gemini) and prompt engineering or agent frameworks.
• Familiarity with Microsoft ecosystem (Azure/Power Platform/M365).
• Comfort with APIs, basic data pipelines, and integration patterns.
• Knowledge of AI governance and responsible AI considerations.
• Strong communication to translate stakeholder workflows into technical plans.

Responsibilities

• Design, build, and maintain AI agents and automated workflows with Claude and Microsoft tooling.
• Develop RAG pipelines and prompt systems that are reliable and maintainable.
• Collaborate with business units to translate use cases into technical specifications.
• Enable embedded AI roles across divisions as a technical resource.
• Refine retrieval systems and prompt architectures for accuracy and reliability.
• Prototype solutions and move from PoC to embedded day-to-day use across the bank.
• Document workflows for enterprise AI tools, including access provisioning and usage policies.
• Support responsible AI practices and data handling in a regulated banking environment.

Skills

LLM tools experience

Cloud/enterprise platforms

Python/Software engineering

Clear communication with non-technical

Education

Bachelor’s degree in Computer Science or related

Tools

Claude

OpenAI

Gemini

Azure Copilot

Power Platform

Job description

Eastern Bank Careers is seeking an AI Engineer in Wakefield, MA. The role focuses on building enterprise AI capabilities, including AI agents, retrieval systems, and integrated workflows using Claude, Copilot, SharePoint, and Azure AI services.

You will translate business use cases into technical specifications, collaborate across divisions, and ensure responsible AI practices within a regulated banking setting. This is a hands-on, impact-driven position.