Enterprise AI Education Lead

OpenAI, Inc.; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

OpenAI, Inc. is seeking a User Education Lead to shape education for enterprise users starting with AI in the workplace. You will build practical courses, live sessions, and exercises that empower learners to apply AI to real tasks within their roles.

You will partner with Product and GTM teams to ensure learning aligns with customer needs and product capabilities, while testing new teaching approaches to scale impact across organizations.

Qualifications

• Experience building and leading education programs that improve practical skills.
• Ability to write clearly and explain complex AI concepts accessibly.
• Experience teaching and creating learner-focused materials for adults.
• Strong collaboration with product and GTM teams to align learning with customer needs.

Responsibilities

• Own the education roadmap for AI onboarding at work and identify skills gaps.
• Build and deliver role-based learning with courses, live sessions, and exercises.
• Develop and test new AI education approaches and create reusable frameworks.
• Help learners progress from first experience to independent, advanced study.
• Stay close to product and learner needs, integrating feedback into content.
• Measure impact and continually improve the learning experience.

Skills

Education program leadership

Instructional design

Public speaking

Technical writing

Cross-functional collaboration

Job description

OpenAI, Inc. is seeking a User Education Lead to shape education for enterprise users starting with AI in the workplace. You will build practical courses, live sessions, and exercises that empower learners to apply AI to real tasks within their roles.

You will partner with Product and GTM teams to ensure learning aligns with customer needs and product capabilities, while testing new teaching approaches to scale impact across organizations.