Enterprise AI Delivery Leader (US East)
Scale AI, Inc.
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Benefits offered by this job
Job summary
Scale AI, Inc. is seeking a Sr. Director, Forward Deployed Engineering (US East) to lead Scale’s enterprise customer engagements across the Eastern United States.
You will manage multidisciplinary teams, shape how we deliver agentic AI applications in customer environments, and drive executive-level customer interactions with Fortune 500 clients. You will collaborate with Sales, Product, and Engineering to support customer acquisition, expansion, and long-term success, while establishing an
Qualifications
- 12+ years of experience in software engineering, applied ML, or AI systems with leadership responsibility.
- Proven experience leading customer-facing technical teams delivering complex enterprise systems.
- Executive presence and credibility with senior Fortune 500 stakeholders.
Responsibilities
- Lead US East enterprise customer engagements as senior technical and delivery executive.
- Partner with Sales, Product, and Engineering to support acquisition, expansion, and long-term success.
- Build and manage forward-deployed teams of applied scientists and full-stack engineers.
- Own end-to-end delivery for customer deployments with reliability and measurable impact.
- Guide teams in building production-grade, agentic AI applications for Fortune 500 enterprises.
- Establish and enforce an evals-first approach to deployments with safety and reliability standards.
- Lead senior-level technical conversations with customer executives.
- Support technical upsell conversations by articulating architectural tradeoffs and future-state possibilities.
- Hire, develop, and mentor forward-deployed leaders and ICs.
Skills
Job description
Scale AI, Inc. is seeking a Sr. Director, Forward Deployed Engineering (US East) to lead Scale’s enterprise customer engagements across the Eastern United States.
You will manage multidisciplinary teams, shape how we deliver agentic AI applications in customer environments, and drive executive-level customer interactions with Fortune 500 clients. You will collaborate with Sales, Product, and Engineering to support customer acquisition, expansion, and long-term success, while establishing an
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