Enterprise AI Delivery Lead Engineer

Meraki-Labs; Palo Alto (CA); Sur place; USD 180 000 - 210 000; Plein temps

Résumé du poste

NuPlay is seeking an Enterprise Delivery Lead Engineer in Palo Alto to own complex AI implementations for global enterprise clients. You will lead the pre‑sales scope, refine architectures with client stakeholders and drive technical execution from go‑live, becoming an expert on the NuPlay platform and building secure, resilient integrations with legacy and modern enterprise systems.

You will collaborate with customer architects and engineering leads, serve as the main technical contact between

Qualifications

• 8+ years of technical delivery or integration engineering for enterprise platforms.
• Proven track record delivering enterprise applications from whiteboard to production.
• Hands-on integration across enterprise stacks (CRM, HR, OMS, Inventory) using REST/GraphQL APIs and webhooks.
• Strong grounding in enterprise security, identity providers (Okta, Entra ID/Azure AD) and compliance.
• Excellent communication skills, with experience leading technical discussions with C‑suite stakeholders and enterprise architects.
• Nice to have: experience with LLMs and agentic workflows.

Responsabilités

• Lead enterprise delivery programs from handoff to go-live, turning solution concepts into scalable, production‑ready implementations
• Work directly with customer architects and engineering leads to iterate on integration designs, clear roadblocks and refine workflows in real time
• Be the main technical point of contact between customer teams and NuPlay’s engineering and product teams
• Design, build and deploy two‑way integrations with CRM, HR, Inventory, OMS, TMS and e‑commerce systems
• Integrate voice and multi‑channel AI workflows into contact center environments (SIP, VoIP, CTI)
• Stay hands‑on: review code, evaluate APIs, whiteboard data architectures and write integration logic when needed
• Mentor junior Delivery, Integration and Prompt Engineers, and set a high bar for code quality, architecture and documentation
• Build reusable patterns, deployment frameworks and integration toolkits to speed up future client rollouts

Connaissances

Enterprise delivery

Integration architecture

REST/GraphQL APIs

Leadership & mentorship

Stakeholder communication

Security & compliance

LLMs / agentic workflows

Outils

Okta

Entra ID / Azure AD

SAML/OAuth

Description du poste

NuPlay is seeking an Enterprise Delivery Lead Engineer in Palo Alto to own complex AI implementations for global enterprise clients. You will lead the pre‑sales scope, refine architectures with client stakeholders and drive technical execution from go‑live, becoming an expert on the NuPlay platform and building secure, resilient integrations with legacy and modern enterprise systems.

You will collaborate with customer architects and engineering leads, serve as the main technical contact between