Enterprise AI Agent Users

AuraOne, Inc.; United States; Remote; USD 35,818,000 - 46,838,000; Full time

Job summary

AuraOne, Inc. is seeking a remote reviewer to evaluate Enterprise AI Agent Users specialist operations. You will assess outputs against enterprise workflows, policy, and stakeholder needs, ensuring alignment with guidelines and risk controls.

This contractor position requires strong attention to detail, the ability to apply rubrics across large batches, and reliable weekly async availability. Remote work is allowed for US-based candidates.

Qualifications

• Direct working experience in enterprise AI agent users operations on real teams.
• Ability apply multi-page rubrics consistently across batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against current enterprise AI agent users specialist operations workflows, playbooks, and firm policy for Enterprise AI Agent Users assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Attention to detail

Tools

AI tooling

Job description

Enterprise AI Agent Users is a remote review track for evaluating AI outputs across enterprise ai agent users specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Enterprise AI Agent Users specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current enterprise ai agent users specialist operations workflows, playbooks, and firm policy for Enterprise AI Agent Users assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in enterprise ai agent users specialist operations on real teams for Enterprise AI Agent Users work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real enterprise ai agent users specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Enterprise AI Agent Users specialist operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

$30 / hr