Enterprise Agent Engineer

Madrona Venture Labs; United States; Remote; USD 170,000 - 225,000; Full time

Benefits offered by this job

Remote work

Health insurance

Vision insurance

Dental insurance

Unmetered PTO

401(k)

Equity

Bonus

Job summary

OpenHands seeks an Enterprise Agent Engineer to build the automation server and control plane enabling scalable, auditable agentic workflows. You will craft high-quality reference agents and orchestration across tool integrations, with a focus on reliability and enterprise usability.

You will collaborate with Product, Enterprise, and Forward-Deployed teams to translate prototyped capabilities into durable product features, while measuring value in engineer time saved and system performance.

Qualifications

• 5+ years as a software engineer building production systems.
• 1+ years of hands-on experience building AI agents or agentic automations.
• Experience building backend or platform services: APIs, long-running systems, and the data and observability layers around them.
• Strong proficiency in Python and modern developer workflows (CI/CD, Git-based collaboration, developer tooling).
• Fluency with the agentic toolkit: LLMs, prompt and context design, tool/API integration, MCP, evaluation, and workflow orchestration.
• An outcomes-driven mindset; you measure whether agents actually save engineers time, and iterate relentlessly until they do.
• Bonus: experience with auditing, observability, or governance/control-plane systems; AI developer tools (OpenHands, Claude Code, Copilot, Cursor); or significant open-source contribution

Responsibilities

• Build and evolve the automation server that runs agentic automations at scale.
• Create the control plane: auditing, visibility, observability, governance for enterprise trust.
• Develop reference agents and automations with reusable examples and best practices.
• Design agent workflows end-to-end: tool/API integration, memory management, multi-step orchestration with human-in-the-loop.
• Instrument and evaluate agents for reliability, cost, latency, and outcomes.
• Collaborate with Product, Enterprise, and Forward-Deployed Engineering to turn ideas into durable product capabilities

Skills

Python

AI agents

APIs

CI/CD

Observability

Tooling integration

Memory management

Job description

Who We Are

We're building OpenHands, the open source platform for cloud coding agents, helping engineering teams accelerate development, automate workflows, and bring AI-assisted coding into production environments.

As an Enterprise Agent Engineer, you'll build the system that makes agentic automation trustworthy at scale, including the automation server, the control plane around it (auditing, visibility, observability, governance), and high-quality agents and automations that run on it. You'll prove all of it on real engineering workflows, starting with our own, then harden what works into the product enterprises rely on. You'll join our Enterprise App team, partnering closely with other engineers and Product to develop automations and other agentic workflows.

What You'll Do

• Build and evolve the automation server, the system that runs agentic automations reliably and at scale

• Build the control plane around it: auditing, visibility, observability, and governance so enterprises can see and trust what their agents are doing

• Build reference agents and automations including high-quality, reusable examples (code review, CVE remediation, Issue-to-PR, test generation, broader SDLC workflows) that establish best practices and seed adoption

• Design agent workflows end to end: tool and API integration (MCP, skills, plugins), context and memory management, and multi-step orchestration with human-in-the-loop where it matters

• Instrument and evaluate agents by measuring reliability, cost, latency, and outcomes and harden them into something teams can depend on

• Work across Product, the Enterprise team, and Forward-Deployed Engineering to turn what works into durable product capabilities

What You Bring

• 5+ years as a software engineer building production systems

• 1+ years of hands-on experience building AI agents or agentic automations

• Experience building backend or platform services: APIs, long-running systems, and the data and observability layers around them

• Strong proficiency in Python and modern developer workflows (CI/CD, Git-based collaboration, developer tooling)

• Fluency with the agentic toolkit: LLMs, prompt and context design, tool/API integration, MCP, evaluation, and workflow orchestration

• An outcomes-driven mindset; you measure whether agents actually save engineers time, and iterate relentlessly until they do

• Bonus: experience with auditing, observability, or governance/control-plane systems; AI developer tools (OpenHands, Claude Code, Copilot, Cursor); or significant open-source contribution

Why Join OpenHands

• Competitive compensation: $170K–$225K base salary, plus bonus and equity

• Fully remote with flexible hours (core hours 12–4pm ET / 4–8pm UTC)

• Comprehensive U.S. health, vision, and dental insurance; unmetered PTO; 401(k)

• Collaborate with world-class engineers, product builders, and AI researchers

• Sit at the center of our push to automate the SDLC, building both the platform and the reference agents that define what's possible

• A culture built on kindness, candor, autonomy, and learning

We Welcome All Applicants

We're committed to building an inclusive, supportive environment where everyone can thrive. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic. If you're passionate about helping developers succeed and excited about the future of AI-powered tooling, we'd love to hear from you.