Enterprise Account Manager I – Growth & Renewals (Onsite, Moscow)

Economic Modeling; Moscow (ID); Presencial; USD 60.000 - 90.000; Tempo integral

Resumo da vaga

Lightcast, based in Moscow, ID, is seeking an Account Manager I to nurture enterprise client relationships and drive growth through renewals, upsells, and cross-sells. The role is on-site in Moscow, ID, with a full-time commitment and a strong emphasis on customer success and collaboration with internal teams.

This position requires 2+ years in account management or related fields, excellent communication skills, and proficiency with Google Workspace, Excel, and PowerPoint.

Qualificações

• 2+ years of experience in account management, sales or customer success, ideally with enterprise clients.
• Experience with sales prospecting, account management and sales processes.
• Strong communication and presentation development skills.
• Proficiency with Google Workspace, Microsoft Excel and PowerPoint.
• Strong analytical and problem-solving abilities.
• Excellent organizational skills and ability to manage competing priorities.

Responsabilidades

• Build and maintain strong relationships with assigned customers through regular engagement.
• Manage customer inquiries, identify challenges, and provide effective solutions.
• Drive renewals, rate adjustments, cross-sells, and upsells by understanding customer needs.
• Negotiate pricing, document opportunities, and close renewal agreements.
• Set customer success goals, support onboarding, and monitor account health against targets.
• Collaborate with internal teams to ensure customer satisfaction and successful outcomes.
• Maintain high activity levels and adapt in a fast-paced environment.
• Continuously learn and develop skills to benefit customers and the company.

Conhecimentos

Account management

Sales processes

Communication

Presentation skills

Analytical thinking

Ferramentas

Google Workspace

Microsoft Excel

PowerPoint

Descrição da vaga

Lightcast, based in Moscow, ID, is seeking an Account Manager I to nurture enterprise client relationships and drive growth through renewals, upsells, and cross-sells. The role is on-site in Moscow, ID, with a full-time commitment and a strong emphasis on customer success and collaboration with internal teams.

This position requires 2+ years in account management or related fields, excellent communication skills, and proficiency with Google Workspace, Excel, and PowerPoint.