Enterprise Account Manager

HP; Richland (WA); On-site; USD 195,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Parental leave (4-12 weeks)

Holidays and vacation

Job summary

HP, Inc. in Washington state seeks a Senior Strategic Account Manager to lead complex enterprise accounts, develop and execute strategic plans, and align HP's portfolio with client outcomes.

You will cultivate executive relationships, manage revenue growth, and guide cross-functional teams through contract negotiations and delivery. Travel up to 50%; competitive benefits support work-life balance.

Qualifications

• Strategic account planning and execution
• Consultative, value-based selling approach
• Ability to align HP portfolio to customer outcomes

Responsibilities

• Serve as a value-based consultant to drive integrated customer solutions by aligning HP capabilities to business priorities.
• Develop, own, and execute strategic account plans across enterprise customers, balancing short-term opportunities with long-term value.
• Partner with customers to understand complex business and technical requirements and map them to HP offerings.
• Build and maintain executive-level relationships and demonstrate industry insight and account knowledge.
• Lead account strategies and territory plans that support revenue growth and portfolio expansion.
• Analyze performance metrics and market trends to inform strategies and provide insights.
• Collaborate with internal teams to improve solution alignment and deliver consistent outcomes.
• Lead commercial discussions and support contract negotiations focused on long-term partnerships.
• Maintain accurate pipeline information and manage forecasting for effective deal execution.
• Conduct regular business reviews to gather feedback and identify improvement opportunities.

Skills

Strategic Account Management

Consultative Selling

Business-to-Business Sales

Customer Relationship Management

Sales Planning and Forecasting

Contract Negotiation

Stakeholder Management

Education

Bachelor's degree or higher

Job description

Description

This role is responsible for developing and executing strategic account plans that address customers' complex business needs and drive sustainable growth. The role manages a portfolio of enterprise accounts with varying levels of complexity and revenue responsibility. The individual serves as a trusted advisor to customers and applies integrated, consultative selling practices to align solutions to customer business outcomes.

This role is responsible for developing and executing strategic account plans that address customers' complex business needs and drive sustainable growth. The role manages a portfolio of enterprise accounts with varying levels of complexity and revenue responsibility. The individual serves as a trusted advisor to customers and applies integrated, consultative selling practices to align solutions to customer business outcomes.

Responsibilities

• Serve as a subject matter expert, applying a consultative, value-based approach to drive integrated customer solutions by aligning HP's broad portfolio of capabilities to customer business priorities and outcomes.
• Develop, own, and execute strategic account plans across a defined portfolio of enterprise customers, balancing near-term opportunities with long-term customer value.
• Partner with customers to understand complex business and technical requirements, aligning those needs with the organization’s capabilities and delivery models.
• Build and maintain strong, trust-based relationships with executive-level customer stakeholders by demonstrating industry insight and account knowledge.
• Develop and implement account strategies and territory plans that support revenue growth and portfolio expansion.
• Analyze performance indicators and market trends to inform account strategies and provide insights to internal stakeholders.
• Collaborate with internal teams and partners to improve solution alignment and deliver consistent customer outcomes.
• Lead commercial discussions and support contract negotiations with a focus on long-term partnerships and mutual value.
• Maintain accurate and timely opportunity information, manage pipeline health, and apply consistent pipeline management practices to support effective forecasting, deal execution, and account planning.
• Conduct regular business reviews with customers to assess progress, gather feedback, and identify opportunities for continuous improvement.

Education & Experience

• Bachelor's or graduate degree in Business, Marketing, Sales, or a related field, or equivalent practical experience.
• Typically 7-10 years of relevant experience in strategic account management, consultative sales, or a related commercial role.

Knowledge & Skills

• Strategic Account Management
• Consultative Selling
• Business-to-Business Sales
• Customer Relationship Management
• Sales Planning and Forecasting
• Contract Negotiation
• Stakeholder Management

Impact & Scope

• Impacts assigned accounts and contributes expertise to cross-functional initiatives supporting broader business objectives.

Complexity

• Works on complex problems requiring analysis of multiple variables and sound judgment.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The on-target earnings (OTE) range for this role is $195,450 - $250,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

Job

Sales

Schedule

Full time

Shift

No shift premium (United States of America)

Travel

50%

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"