Enterprise Account Manager

STRAVISO LLC; Frisco (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Competitive salary

Dental insurance

Job summary

STRAVISO LLC in Frisco, TX is seeking an accomplished Enterprise Account Manager to own and grow relationships with our existing enterprise customers. This role serves as the strategic bridge between customers and STRAVISO, building trusted relationships with C-level executives, operational leaders, and day-to-day stakeholders.

You will develop a deep understanding of each customer’s business, ensure they realize measurable value from the STRAVISO SaaS platform, and proactively identify

Qualifications

• 7+ years in enterprise account management or related field.
• Strong executive presence with ability to engage with C-level and operations.
• Commercially minded, customer-focused and able to connect tech to business value.
• Proactive, accountable and effective in cross-functional teams.
• Excellent communication and relationship-management skills.

Responsibilities

• Own the overall relationship, success, retention, and growth of assigned enterprise accounts.
• Build trusted engagement with customer executives, operational leaders, and platform users.
• Understand each customer’s priorities, operating model, challenges, and success measures.
• Ensure customers realize measurable business value from the StraViso platform.
• Conduct executive business reviews and maintain account success and growth plans.
• Proactively identify customer needs and coordinate with product, engineering, delivery, and support teams.
• Drive adoption of existing capabilities and identify opportunities for expanded usage.
• Anticipate risks, manage escalations, and ensure internal accountability for commitments.
• Represent the voice of the customer within StraViso while balancing outcomes with value.

Skills

Enterprise account management

Customer success

Strategic client engagement

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Competitive salary
• Dental insurance

StraViso is seeking an accomplished Enterprise Account Manager to own and grow relationships with our existing enterprise customers. This role serves as the strategic bridge between our customers and StraViso-building trusted relationships with C-level executives, operational leaders, and day-to-day stakeholders.

The successful candidate will develop a deep understanding of each customer’s business, ensure they realize measurable value from the StraViso SaaS platform, and proactively identify opportunities to solve emerging operational needs. Success will be reflected in strong customer relationships, high retention, increased platform adoption, and account growth.

Key Responsibilities

• Own the overall relationship, success, retention, and growth of assigned enterprise accounts.
• Build trusted, sustained engagement with customer executives, operational leaders, and platform users.
• Understand each customer’s business priorities, operating model, challenges, and success measures.
• Ensure customers realize measurable business value from the StraViso platform.
• Conduct executive business reviews and maintain clear account success and growth plans.
• Proactively identify customer needs and coordinate with product, engineering, delivery, and support teams to address them.
• Drive adoption of existing capabilities and identify opportunities for expanded platform usage.
• Anticipate risks, manage escalations, and ensure strong internal accountability for customer commitments.
• Represent the voice of the customer within StraViso while balancing customer outcomes with long-term business value.

Ideal Candidate

• 7+ years of experience in enterprise account management, customer success, or strategic client engagement, preferably within a B2B SaaS company.
• Demonstrated success managing complex enterprise customers and expanding existing accounts.
• Strong executive presence and the ability to engage credibly with both C-level leaders and operational teams.
• Commercially minded, customer-focused and comfortable connecting technology capabilities to measurable business outcomes.
• Proactive, accountable and effective in a fast-moving, cross-functional environment.
• Excellent communication, relationship-management and problem-solving skills.
• Experience with field operations, workforce management, dispatch, telecommunications, utilities or operational technology is a plus.

Why StraViso

StraViso provides enterprise SaaS solutions that help organizations improve field operations, workforce dispatch, customer engagement, and operational intelligence. You will join a collaborative global team focused on delivering meaningful customer outcomes and building long-term enterprise partnerships.

This is a full-time, work-from-office position based at StraViso’s offices at The Star in Frisco, Texas.