Enterprise Account Executive - Mixed Industries

Talkdesk; Austin (TX); On-site; USD 240,000 - 300,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, Vis

Paid Time Off

Paid Holidays

Job summary

Talkdesk in Austin, TX is seeking an accomplished enterprise sales professional to own regional revenue and drive the Talkdesk sales process. You will craft a strategic plan, manage key accounts, and build executive relationships across prospects and customers.

The role requires 5+ years of direct SaaS sales, a proven track record closing complex deals, and the ability to forecast accurately. It offers a competitive OTE, equity incentives, and a dynamic startup-like environment within a global

Qualifications

• 5+ years of new business, direct sales experience with a quota.
• Experience selling SaaS-based solutions to enterprise-level prospects (CXO to director).
• Strong analytical and deal-making capabilities; identify opportunities and close.
• Proven track record planning, developing, and implementing new business opportunities.
• Ability to grow revenues and scale bookings and net-new customers.
• Excellent communication and presentation skills.
• Extensive negotiation and contract development experience.
• Comfortable in a fast-paced startup environment.
• Bachelor’s Degree preferred.

Responsibilities

• Meet and exceed quarterly and annual revenue/quota through the sales process.
• Develop a comprehensive sales strategy and plan for your coverage model.
• Build lasting relationships with management, team, prospects, customers, and partner community.
• Align with the Talkdesk GTM plan to develop and own region’s market segmentation and targeted accounts.
• Communicate accurate and realistic forecast information to the management team per our process and policy.
• Communicate market reaction and needs back to the business in a productive manner.
• Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues.

Skills

New business sales

SaaS selling

Deal closing

Communication skills

Negotiation

Relationship building

Startup environment

Forecasting

Education

Bachelor's degree preferred

Job description

Austin

Responsibilities

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
• Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community
• Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
• Communicate accurate and realistic forecast information to the management team per our process and policy
• Communicate market reaction and needs back to the business in a productive manner
• Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements

• 5+ years of new business, direct sales experience, carrying a quota
• Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospects
• Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully
• Demonstrated track record of successfully planning, developing, and implementing of new business opportunities
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
• Excellent communication and presentation skills
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment
• Bachelor’s Degree preferred

Pay Range (OTE): $240,000 - $300,000

Other Types of Pay:Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance:Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year.

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!

Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

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At Talkdesk, we are an AI-first organization. We use artificial intelligence (AI) tools, including the interview intelligence platform BrightHire, to support a fair and consistent evaluation of candidates.

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