Enterprise Account Executive - Mixed Industries

Talkdesk; Phoenix (AZ); On-site; USD 240,000 - 300,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Equity compensation

Bonus/Commission

Job summary

Talkdesk is seeking an accomplished sales leader in Phoenix, AZ to drive new business growth for our SaaS CX platforms. You will manage complex enterprise deals, own quota attainment, and build strategic plans across a defined coverage area.

You will collaborate with cross-functional teams, forecast with precision, and shape market strategy while fostering strong executive relationships. This role thrives in a fast-paced startup-like environment with equity-based and performance bonuses.

Qualifications

• 5+ years in new business, direct sales with quota.
• Experience selling SaaS to CXO and director-level prospects.
• Strong analytics, deal-making, and discovery skills.
• Proven ability to grow revenues and scale bookings.
• Excellent communication and negotiation abilities.
• Startup environment experience desired; bachelor’s degree preferred.

Responsibilities

• Meet and exceed quarterly and annual revenue/quota through the Talkdesk sales process.
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model.
• Build lasting relationships internally with management, team, and externally with prospects, customers, and partner community.
• Build and align with Talkdesk Go-to-Market plan to own region’s market segmentation and targeted accounts.
• Communicate accurate and realistic forecast information to the management team per our process and policy.
• Communicate market reaction and needs back to the business in a productive manner.
• Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
• Take the lead in prioritizing the needs of customers so that engineering and other teams can focus on the right tasks and issues.

Skills

New business sales

SaaS selling

Enterprise sales

Forecasting & analytics

Negotiation & closing

Communication skills

Education

Bachelor's degree preferred

Job description

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
• Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community
• Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
• Communicate accurate and realistic forecast information to the management team per our process and policy
• Communicate market reaction and needs back to the business in a productive manner
• Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep.
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements

• 5+ years of new business, direct sales experience, carrying a quota
• Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospects
• Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully
• Demonstrated track record of successfully planning, developing, and implementing of new business opportunities
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
• Excellent communication and presentation skills
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment
• Bachelor’s Degree preferred

Pay Range (OTE)

$240,000 - $300,000

Other Types of Pay

Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance

Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Paid Time Off

Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays

Talkdesk offers 14 paid holidays each year.

Paid Sick Leave

Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Application Window

The application window is expected to close at least 3 days from the posting date. The application was posted on 08/12/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team [e-mail].

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!

Work Environment and Physical Requirements

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.