Enterprise Account Director

Buffalo Tungsten Inc.; Connecticut; On-site; USD 90,000 - 150,000; Full time

Job summary

Sandvik is seeking a Strategic Account professional to own and grow a portfolio of enterprise accounts in the USA/East Coast. You will forge executive-level relationships and connect customer priorities with cross-divisional capabilities to deliver measurable business value.

You report to the Strategic Account Director and will travel extensively to Sandvik sites and customers, leading multi-year partnerships and complex solution sales across software, metrology and services.

Qualifications

• Strong track record in strategic/key/global account management with multi-year engagements.
• Ability to lead extended sales cycles and negotiate enterprise agreements.
• Experience selling software, technology and services to manufacturing sectors.
• University degree in engineering, business administration, or equivalent field.
• Experience with structured selling methodologies and working in matrix organizations.

Responsibilities

• Develop strategic account plans covering priorities, opportunities, stakeholders and risks.
• Build executive sponsorship and lead regular reviews with customers.
• Identify and drive multi-division opportunities from engagement to closing.
• Create business cases and value propositions focused on outcomes like productivity and time-to-market.
• Coordinate virtual account teams across sales, presales, services and customer success.
• Manage pipelines, forecasts, adoption, renewals, and expansion.

Skills

Strategic account management

Global account management

Executive stakeholder engagement

Negotiation

Education

University degree in engineering, business administration, or equivalent

Tools

CRM platforms

Microsoft 365

Job description

Turn complex customer priorities into long-term strategic partnerships. At Business Area Intelligent Manufacturing, you own and grow a portfolio of named enterprise accounts, build trusted executive-level relationships, and lead value-based solutions that bring together software, industrial metrology, and services across divisions.

About the job

You shape how we engage with strategic customers, moving from product- and division-level transactions to coordinated, multi-year partnerships. With clear accountability for each assigned account, you connect customer priorities with cross-divisional capabilities and create measurable business value. You report to the Strategic Account Director.

Job responsibilities

• Develop strategic account plans covering customer priorities, growth opportunities, key stakeholders, opportunity roadmaps, and risks.
• Build trusted executive relationships, establish sponsorship, and lead regular executive business reviews.
• Identify and lead complex, multi-division opportunities from early engagement through negotiation and closing.
• Create business cases and value propositions focused on outcomes such as productivity, quality, cost, and time to market.
• Orchestrate virtual account teams across sales, presales, services and customer success, ensuring coordinated customer engagement.
• Manage pipelines, forecasts, and account progress while driving customer adoption, renewals, and expansion.

Location

The position is based in the USA and the East Coast, preferably Boston or close to a Sandvik site. The position includes extensive domestic and international travel to customer and Sandvik sites.

Your profile

You're an accomplished strategic account professional with extensive B2B sales experience and a strong record of developing enterprise customers. A solid understanding of manufacturing and digital manufacturing enables you to connect customer challenges with integrated, value-based solutions.

Your background includes

• Extensive experience in strategic, key or global account management, including complex, multi-year solution sales.
• Proven ability to lead extended sales cycles, engage multiple stakeholders and negotiate enterprise agreements.
• Experience selling software, technology and services to discrete manufacturing industries.
• A university degree in engineering, business administration, or an equivalent field.
• Experience with structured selling methodologies and working in a matrix or multi-divisional organization.
• Fluent written and spoken English, along with proficiency in CRM platforms and Microsoft 365.

International experience and further education in sales leadership or strategic account management are advantages.

You're strategic and commercially minded, communicating credibly with executive stakeholders and turning complex information into clear, compelling narratives. You lead through influence rather than formal authority, bringing structure, integrity, and ownership to every engagement while creating alignment across teams with different priorities.

The team

You lead a virtual account team for each assigned customer, bringing together colleagues from sales, presales and solution architecture, services, and customer success. Close collaboration extends across divisional leadership, product management, finance, legal, marketing, sales operations, and partner management.

Our culture

At Sandvik, we're tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. We invest in supporting each other, learning together and celebrating our differences. Visit our stories hub , LinkedIn or Facebook to get to know us further.

Contact information

For further information about this position, please contact James Crilley, Executive Talent Acquisition Expert, [e-mail]

Hiring Manager

Thomas Lindström, Strategic Account Director - Intelligent Manufacturing

Our recruitment process

Our recruitment process is open and fair - we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position. To learn more about our recruitment process, please visit our career site or contact HR Services at [e-mail].

Business area Intelligent Manufacturing is a global leading supplier of digital manufacturing, software solutions and industrial metrology. In 2025, sales were approximately SEK 3 billion with about 1,300 employees.