ENT Clinical Operations Manager

Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA); Charlotte (NC); On-site; USD 95,000 - 120,000; Full time

Job summary

Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is seeking a Manager, ENT Clinical Services to standardize ENT workflows, lead staff development, and oversee Allergy Department operations.

This role partners with physicians, executives, and clinical teams to drive operational excellence and exceptional patient experiences. You will supervise clinical workflow development, implement training programs, monitor safety and performance metrics, and coordinate with Revenue Cycle and

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field preferred.
• 5+ years of healthcare leadership experience.
• Experience leading clinical operations and workforce development.

Responsibilities

• Oversee ENT clinical workflow development and training.
• Lead Allergy Department operations and staff development.
• Drive strategic growth and operational improvements with executive partners.
• Monitor safety programs, rounding, and action planning.
• Manage departmental performance metrics and vendor relationships.

Skills

Business acumen

Strategic leadership

Change management

EMR/EHR proficiency

MS Office (Outlook, Word, Excel)

Communication

Analytical skills

Prioritization

Education

Bachelor's degree in Business/Healthcare Administration or related field

Tools

EMR/EHR systems

Job description

Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is seeking a Manager, ENT Clinical Services to standardize ENT workflows, lead staff development, and oversee Allergy Department operations.

This role partners with physicians, executives, and clinical teams to drive operational excellence and exceptional patient experiences. You will supervise clinical workflow development, implement training programs, monitor safety and performance metrics, and coordinate with Revenue Cycle and