Enrollment Systems Specialist — Drive Student Success

Butler County Community College; Butler Township (PA); On-site; USD 40,000 - 42,000; Full time

Job summary

Butler County Community College (BC3) is accepting applications for an Enrollment Services Specialist. Regular full-time role starting immediately; reports to the Director of Records.

This position maintains and troubleshoots processes across SIS, Curriculog, and CRM, and creates workflows for electronic forms and student records. Requires an associate degree; a bachelor's degree is preferred. Two years in customer service and proficiency in MS Office are desired.

Qualifications

• Associate Degree from an accredited institution in Business, Computer Science, General Studies or related field required.
• Bachelor’s Degree from an accredited institution in Business, Computer Science, or General Studies preferred.
• Two years experience in customer service and dealing with a diverse population preferred.
• Demonstrated proficiency with Microsoft Office products including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and PowerAutomate preferred.

Responsibilities

• Take an active role in establishing and maintaining technological solutions to processes; troubleshoot issues in SIS, Curriculog, and CRM.
• Establish workflows and standardized procedures for electronic forms and processes related to maintaining a student’s academic record.

Skills

Customer service

Critical thinking

Problem solving

Data analysis

Emergent technologies

Education

Associate degree

Bachelor’s degree preferred

Tools

SIS

Curriculog

CRM

PowerAutomate

SharePoint

Teams

Job description

Butler County Community College (BC3) is accepting applications for an Enrollment Services Specialist. Regular full-time role starting immediately; reports to the Director of Records.

This position maintains and troubleshoots processes across SIS, Curriculog, and CRM, and creates workflows for electronic forms and student records. Requires an associate degree; a bachelor's degree is preferred. Two years in customer service and proficiency in MS Office are desired.