Enrollment Systems Specialist

Fairmont State University; Fairmont (WV); On-site; USD 52,000 - 70,000; Full time

Job summary

Fairmont State University seeks an Enrollment Systems Specialist to manage the Slate CRM and related systems, supporting enrollment operations across departments. The role emphasizes data integrity, privacy compliance, and end-user support.

The position reports to Enrollment Technology and Operations and collaborates with Admissions, Financial Aid, IT, and academic units to optimize workflows and student success.

Qualifications

• Experience administering technology in a higher education setting.
• Experience administering and utilizing CRM software.
• Experience managing database records and ensuring data integrity to include compliance with data privacy policies.

Responsibilities

• Configure, maintain, and troubleshoot enrollment management CRM software.
• Ensure CRM data integrity by implementing data standards and uniformity.
• Ensure adherence to federal and institutional data privacy regulations and policies.
• Perform daily de-duplication and cleansing of CRM person and organization data.
• Manage CRM end-users to include development of roles and permissions following least-privilege practices.
• Collaborate with Admissions, Financial Aid, IT, and colleges to optimize CRM usage and enrollment goals.
• Utilize SQL, HTML, CSS, and JavaScript for system customization.
• Provide daily operational support to Slate end-users via service management tools.

Skills

SQL

HTML

CSS

JavaScript

Slate CRM

Education

Bachelor’s Degree

Tools

Slate CRM

Job description

Posting Details

Posting Summary

Working Title

Enrollment Systems Specialist

Type of Position

Staff - Full Time

Department

Enrollment Services

Appointment Length

July - June (12 mo)

Benefits Eligible?

Yes

Published Salary

Requested Part-Time Staff Hours

NA

F.T.E.

1.00

Grant Funded Position?

No

If temporary (or grant funded) position, indicate endingdate

Description of Job Duties and Responsibilities

Reporting to the Director of Enrollment Technology and Operations,the Enrollment Systems Specialist will be an expert in the use andoptimization of the Slate CRM and related systems to support thesuccessful business operations of the Enrollment Managementdivision and the mission and goals of the University.

Duties and Responsibilities:

• Configure, maintain, and troubleshoot enrollment management CRMsoftware.
• Ensure CRM data integrity by implementing and requiring datastandards and uniformity.
• Ensure adherence to federal and institutional data privacyregulations and policies.
• Perform daily de-duplication and cleansing of CRM person andorganization data.
• Manage CRM end-users to include development of roles andpermissions that follows industry best practices for minimum amountof access to support successful completion of job duties.
• Be an enrollment management data expert to support accuratecreation and maintenance of CRM data queries and reports. Ensurealignment of data collection and categorization across the CRM andstudent information system.
• Evaluate current and future Enrollment Management businessprocess operations needs and identify how the CRM can be used toprovide the most optimal and productive operational outcomes.Recommend and implement business process workflows.
• Provide daily operational support to Slate end-users viaservice management software to include triaging and resolution ofissues.
• Partner with central IT teams to build and maintain datainterfaces between Slate and other University systems as well aswith external partners. Perform data uploads, monitor automations,and manage error handling.
• Document all aspects of the CRM related to systemadministration and data interfacing. Create and maintain knowledgebase articles related to the functional use of the CRM .
• Collaborate with and support departments like Admissions,Financial Aid, IT, and the academic colleges and schools in theeffective use of the CRM to improve business strategies and attainenrollment goals.
• Utilize programming languages like SQL, HTML, CSS, andJavaScript for system customization.
• Other duties as assigned.

Minimum Required Education

Bachelor’s Degree.

Required Licenses and/or Certifications

Valid Driver’s License.

Minimum Required Qualifications

• Experience in administering technology in a higher education setting. Knowledge of higher education policy and practices.
• Experience administering and utilizing CRM software.
• Experience managing database records and ensuring dataintegrity to include compliance with data privacy policies.

Preferred Qualifications

Experience with Slate Technolutions CRM Software

Posting Detail Information

Requisition Number

2027020SP

Number of Vacancies

1

Anticipated Hire Date

ASAP

Position End Date (if temporary)

Job Open Date

08/21/2026

Job Close Date

09/04/2026

Open Until Filled

No

Special Instructions to Applicants

Advertising Summary

Quicklink for Posting

https://www.fairmontstatejobs.com/postings/11785

Job Duties