Enrollment Support Specialist I

Nova Southeastern University; Fort Lauderdale (FL); On-site; USD 28,080 - 34,320; Full time

Benefits offered by this job

Tuition waiver

Retirement plan

Medical and dental plans

Job summary

Nova Southeastern University in Fort Lauderdale is seeking a dedicated Enrollment Support Specialist. This role involves providing superior customer service to prospective students from their initial inquiry through to enrollment. Key responsibilities include analyzing applications, maintaining data integrity, and assisting with queries via phone or email.

The ideal candidate will have a high school diploma and two years of administrative experience, with strong skills in MS Office and customer service. A vital part of our team, this position offers a dynamic work environment and competitive compensation.

Qualifications

• Two years of clerical or administrative experience in an office environment.
• General knowledge of administrative procedures and customer service principles.
• Ability to manage time effectively and work well both independently and in teams.

Responsibilities

• Support prospective students through the enrollment process.
• Analyze student credentials and prepare application packages.
• Contact applicants to explain programs and requirements.
• Maintain student data confidentiality and integrity.

Skills

Customer service

Active Listening

Time Management

Basic writing skills

Speaking effectively

Critical Thinking

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

Nova Southeastern University in Fort Lauderdale is seeking a dedicated Enrollment Support Specialist. This role involves providing superior customer service to prospective students from their initial inquiry through to enrollment. Key responsibilities include analyzing applications, maintaining data integrity, and assisting with queries via phone or email.

The ideal candidate will have a high school diploma and two years of administrative experience, with strong skills in MS Office and customer service. A vital part of our team, this position offers a dynamic work environment and competitive compensation.