Enrollment & Student Success Coordinator (Hybrid)

Arizona State University; Scottsdale (AZ); Hybrid; USD 42,000 - 47,000; Full time

Benefits offered by this job

Healthcare

Retirement

Tuition reduction

Family resources

Discounts

Job summary

Arizona State University’s EdPlus is seeking an Enrollment Coordinator to support graduate and undergraduate online learners. You will act as a central contact point, answering questions, guiding students through enrollment steps, and coordinating with departments to ensure a smooth onboarding process.

The role requires strong communication skills, ability to manage multiple tasks, and a customer-first mindset. Hybrid work in Scottsdale is available with eligibility per policy.

Qualifications

• Associate's degree required with 1 year of related experience or equivalent training.
• Experience with Salesforce or customer management systems is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Serve as a primary contact for prospective students via phone, chat, email, or text to support enrollment and retention.
• Coordinate with multiple departments to provide coaching and enrollment assistance.
• Foster engagement with prospective students and guide them through tasks for university life.

Skills

Salesforce

Communication

Education

Associate's degree

Job description

Arizona State University’s EdPlus is seeking an Enrollment Coordinator to support graduate and undergraduate online learners. You will act as a central contact point, answering questions, guiding students through enrollment steps, and coordinating with departments to ensure a smooth onboarding process.

The role requires strong communication skills, ability to manage multiple tasks, and a customer-first mindset. Hybrid work in Scottsdale is available with eligibility per policy.