Enable job alerts via email!

Enrollment Specialist- Remote

Walden University

United States

Remote

USD 10,000 - 60,000

Full time

Yesterday
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Walden University is seeking an Enrollment Specialist to build relationships with prospective students and guide them through the enrollment process. The role requires a Bachelor's Degree and experience in customer service, with excellent communication and problem-solving skills. This fully remote position offers a competitive hourly wage and a robust benefits package.

Benefits

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Qualifications

  • 1+ years of customer service or account management experience.
  • 1+ years of previous admissions experience.
  • Excellent verbal, written and interpersonal communication skills.

Responsibilities

  • Master the enrollment process including financial aid.
  • Communicate value propositions to prospective students.
  • Maintain positive relationships with students to support program persistence.

Skills

Customer service
Relationship building
Communication
Critical thinking
Problem solving

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Get AI-powered advice on this job and more exclusive features.

About Walden University

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.

Company Description

About Walden University

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.

This position will be fully remote working Wednesday-Sunday.

  • Wednesday & Thursday (10-7 or 11-8 MST)
  • Friday (9-6, 10-7, or 11-8 MST)
  • Saturday & Sunday 9-6 MST

Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn

Job Description

Opportunity at a Glance

The Specialist, Enrollment serves as a team member with an acute ability to build trusted relationships with current and potential students while using in-depth knowledge of the university's programs and features. Specialists provide excellent service to prospective students to understand their personal and professional development goals to identify the appropriate higher education program to enable their future success.

Responsibilities

  • Master the various steps in the enrollment process to include specialized areas such as financial aid.
  • Effectively communicate the value propositions of our brands in order to be able to provide an excellent student experience by offering the right program and start date through various communication methods such as phone/mail/fax/direct mail to enable the prospect to make an informed decision for the appropriate academic program.
  • Utilizes critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experience.
  • Exceeds performance standards through personal conduct, individual and team attitude.
  • Contributes to the growth of the business by guiding prospective students through the University’s enrollment process and assessing potential applicants and determine if they are qualified to apply and enroll in all academic programs, including Doctoral and Alumni programs.
  • Conduct quality inbound/outbound communications, increased level of lead activity, complete/accurate applications, professional demeanor, and positive working relationships.
  • Consistently keep track of, enters information into computer software and ensures accurate student information while observing confidentiality of information in a regulated environment.
  • Maintains positive relationships with students to help support program persistence and generate referral activity.
  • Work collaboratively to build a strong team relationship by working with direct team and other functional departments.
  • Participation in training sessions and activities to facilitate student enrollments and team collaboration is expected.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • Bachelor's Degree Required.
  • 1+ years of customer service, account management or relationship building experience.
  • 1+ years of previous admissions experience.
  • Working knowledge of Microsoft Office (Word, Excel, Power Point) Preferred.
  • Must possess confident telephone presence.
  • Must possess excellent verbal, written and interpersonal communication skills.
  • Must be self-motivated and able to work effectively in a team environment.
  • Proven ability to work independently and manage multiple tasks efficiently by meeting quality standards.
  • Possess a high-level understanding of products and degree programs offered to students.
  • Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities.
  • Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment.
  • Must possess ability to receive constructive feedback and demonstrate accountability.
  • Must possess critical thinking, problem solving skills and good judgment.
  • Must successfully complete Enrollment Specialist training, including product evaluations and telephone assessments before being certified as an Enrollment Specialist.
  • Must comply with Adtalem Code of Conduct and Ethics policy in all professional activities.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.15 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem Offers a Robust Suite Of Benefits Including

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Education
  • Industries
    Higher Education

Referrals increase your chances of interviewing at Walden University by 2x

Sign in to set job alerts for “Enrollment Specialist” roles.

New York, United States $20.00-$30.00 4 months ago

Customer Experience Associate I - Remote

United States $78,000.00-$170,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Enrollment Specialist

Summit Management Consulting, LLC

Remote

USD 20,000 - 30,000

3 days ago
Be an early applicant

Client Enrollment Specialist- 100% Virtual on Your Schedule!

Talentify.io

Remote

USD 40,000 - 45,000

9 days ago

Provider Enrollment Specialist

Hazel Health, Inc.

Remote

USD 10,000 - 60,000

9 days ago

Medi-Cal Enrollment Specialist

Zócalo Health

Los Angeles

Remote

USD 10,000 - 60,000

13 days ago

Provider Enrollment Specialist

Hazel Health

Remote

USD 10,000 - 60,000

9 days ago

Outbound Patient Enrollment Specialist

Cadence

Remote

USD 10,000 - 60,000

20 days ago

Remote Enrollment Specialist

AO Globe Life

New York

Remote

USD 40,000 - 80,000

3 days ago
Be an early applicant

Enrollment Specialist - Remote - Nationwide

Vituity

Remote

USD 10,000 - 60,000

6 days ago
Be an early applicant

Remote - Enrollment Specialist

AO Garcia Agency

Norfolk

Remote

USD 35,000 - 55,000

Yesterday
Be an early applicant