Enrollment Specialist

Summit Management Consulting, LLC; United States; Remote; USD 20,000 - 30,000; Full time

Job summary

A leading education management company is seeking an Enrollment Specialist to support student success at Uplift Michigan Online School. This remote role involves managing a pipeline of prospective families, providing personalized guidance, and driving enrollment growth. Ideal candidates will have a Bachelor’s degree and experience in sales or customer service, with a passion for education.

Benefits

Fully remote position

Flexible work location

Competitive salary with performance-based incentives

Opportunity for professional growth

Qualifications

• 1+ year of experience in sales, admissions, customer service, or enrollment.
• Proficient with technology and quick to learn new systems.
• Michigan residence required.

Responsibilities

• Connect with new inbound leads via phone, email, SMS, and LiveChat.
• Guide families through the enrollment process.
• Respond to all inbound inquiries professionally.

Skills

Sales acumen

Communication skills

Time management

Empathy

Education

Bachelor’s degree

Tools

CRM software

Job description

Join to apply for the Enrollment Specialist role at Summit Management Consulting, LLC

3 weeks ago Be among the first 25 applicants

Join to apply for the Enrollment Specialist role at Summit Management Consulting, LLC

Enrollment Specialist (Remote)

Support student success at Uplift Michigan Online School through proactive enrollment outreach and relationship building.

Position Overview

Are you passionate about education and motivated by helping families find the right school fit? Uplift Michigan Online School is hiring a people-first, results-driven Enrollment Specialist to guide prospective families through a supportive and efficient enrollment process.

In this remote role, you'll blend customer service, sales, and administrative skills to manage your own pipeline of leads, provide personalized guidance, and help families take the next step toward joining our tuition-free, flexible K–12 online program. You’ll play a vital role in helping students access the education they deserve—while driving school growth and success.

Company Overview

Uplift Michigan Online School is a tuition-free K–12 public charter school serving students across Michigan through high-quality, flexible virtual education. The school is designed to meet the needs of diverse learners in a supportive online environment that fosters academic success and personal growth.

Uplift is authorized by Stephenson Area Public Schools and operated in partnership with NextLvl Management, which provides operational, academic, and enrollment support.

Their mission is to empower all students to be successful learners who make positive contributions to their communities within a caring environment.

Key Responsibilities

Lead Engagement & Follow-Up

• Promptly connect with new inbound leads via phone, email, SMS, and LiveChat
• Qualify leads based on enrollment readiness and assign segmentation within CRM
• Maintain a consistent follow-up cadence to build trust and drive conversion
• Re-engage cold or inactive leads with personalized outreach
  
  
  

Enrollment Pipeline Ownership

• Own a personal pipeline of prospective families and meet monthly/quarterly enrollment targets
• Guide families through the enrollment process, addressing questions and next steps
• Communicate the value of Uplift’s programs with clarity and care
• Address objections with empathy and a solutions-first mindset
  
  
  

Responsive Communication

• Respond to all inbound inquiries professionally and promptly across channels
• Share accurate and timely information about curriculum, policies, enrollment steps, and deadlines
  
  
  

CRM Management & Reporting

• Accurately document all activity, conversations, and statuses in the CRM in real-time
• Keep enrollment dashboards, spreadsheets, and reports up to date
• Maintain clean and organized records for visibility and tracking
  
  
  

Retention & Referral Support

• Assist with outreach to current families to encourage ongoing engagement and satisfaction
• Promote the school’s referral program and encourage participation from current families
  
  
  

Cross-Team Collaboration

• Coordinate with marketing, admissions, and school leaders to align messaging and outreach
• Share ongoing feedback on lead quality, objections, and process improvements
  
  
  

Core Competencies

• Strong sales acumen and target-driven mindset
• Exceptional verbal and written communication skills
• Detail-oriented with excellent time management
• Empathetic and adaptable when working with families from diverse backgrounds
• Confident using digital tools, CRMs, and virtual communication platforms
• Comfortable working independently in a fast-paced remote environment
  
  
  

Qualifications

Required:

• Bachelor’s degree
• 1+ year of experience in sales, admissions, customer service, or enrollment
• Demonstrated ability to meet or exceed performance targets
• Proficient with technology and quick to learn new systems
• Michigan residence required
  
  
  

Preferred:

• Experience in K–12 or online education environments
• Familiarity with CRMs such as ActiveCampaign, HubSpot, or Salesforce
  
  
  

Why Join Us?

• Fully remote position with flexible work location within Michigan
• Opportunity to make a real impact on students’ lives and educational journeys
• Join a collaborative, mission-driven team focused on access and equity
• Competitive salary starting with performance-based incentives
• Room for professional growth in an expanding virtual school environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Education Management

Referrals increase your chances of interviewing at Summit Management Consulting, LLC by 2x

Sign in to set job alerts for “Enrollment Specialist” roles.

New York, United States $20.00-$30.00 4 months ago

United States $78,000.00-$170,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.