Enrollment Specialist & Mobile Clinic Driver

ADAPT, Inc.; Winston (OR); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

100% Paid Premiums on Full Family Med

Dental, Vision, and Pet insurance

HSA & FSA options

401(k) retirement with 5% employer

In-house training & on-site dev

Job summary

Adapt Integrated Health Care seeks a qualified Health Insurance Enrollment Specialist & Mobile Clinic Driver to join our Primary Care team in Winston, Oregon. The role supports enrollment for OHP and Marketplace programs and operates our mobile clinic at community events.

Responsibilities include transporting the mobile unit, assisting with setup, and providing enrollment help to patients, while maintaining records and ensuring HIPAA compliance.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver's License and insurability under company policy.
• Experience operating and maneuvering large vehicles.

Responsibilities

• Assist individuals and families with completing applications for Oregon Health Plan and Marketplace.
• Educate on coverage options, eligibility, timelines, renewals, and processes.
• Review income and documentation to determine eligibility per FPL guidelines.
• Obtain and maintain certifications for OHP and Marketplace enrollment.
• Document enrollment activities in EMR and maintain HIPAA-compliant records.
• Stay current with OHP/Marketplace policies and certification requirements.
• Attend trainings and meetings with health authority partners.
• Perform other duties related to enrollment and outreach.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Winston, OR, US

7 days ago Requisition ID: 1441

Salary Range: $22.00 To $30.00 Hourly

Adapt Integrated Health Care is looking for a qualified Health Insurance Enrollment Specialist & Mobile Clinic Driver to join their Primary Care team!

The Insurance Enrollment Specialist & Mobile Clinic Driver assists individuals and families in obtaining health coverage through the Oregon Health Plan (OHP) and Marketplace insurance programs while supporting the operation of Adapt Integrated Health Care's Mobile Medical Clinic. This position is responsible for transporting the mobile clinic to and from community service locations, assisting with setup and takedown activities, performing routine upkeep and cleaning of the mobile unit, and coordinating maintenance needs with the Fleet Services Manager. During mobile clinic events, the employee provides enrollment assistance, greets patients, and helps connect individuals to appropriate healthcare services and resources. When the mobile clinic is not deployed, the employee provides OHP and Marketplace enrollment assistance throughout Adapt's programs and service locations.

Qualifications

• High School Diploma or equivalent.
• Valid Driver's License and ability to remain insurable under Adapt Integrated Health Care's vehicle insurance program.
• Experience operating and safely maneuvering large vehicles.
• Experience safely operating and maneuvering a large mobile medical unit as an essential function of the position.
• Position requires lifting, carrying, pushing, pulling, and moving up to 50 pounds as required to transport equipment and perform mobile clinic setup and takedown activities, with or without reasonable accommodation.
• Position requires performing physical setup and takedown of canopies, tables, chairs, signage, and outreach equipment, with or without reasonable accommodation.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong customer service, communication, and organizational skills.
• Desire to work indoors and outdoors in varying weather conditions and community settings.

Preferred

• Experience in a clerical, administrative, healthcare, or community outreach setting.
• Experience assisting individuals with insurance enrollment or benefits applications.
• Familiarity with Oregon Health Plan (OHP), Marketplace insurance, EPIC, or Electronic Medical Record (EMR) systems.

Responsibilities

Health Insurance Enrollment Services

• Assist individuals and families with completing applications for the Oregon Health Plan (OHP) and Marketplace insurance programs.
• Provide education on health coverage options, eligibility requirements, enrollment timelines, renewals, and application processes.
• Review and verify income and supporting documentation to determine eligibility based on Federal Poverty Level (FPL) guidelines.
• Obtain and maintain certifications required to provide Oregon Health Plan and Marketplace enrollment assistance.
• Document enrollment assistance activities in Adapt's Electronic Medical Record (EMR) system.
• Maintain accurate and confidential records in compliance with HIPAA, organizational standards, and regulatory requirements.
• Stay current with OHP and Marketplace policies, procedures, and certification requirements.
• Attend required trainings and collaborative meetings hosted by the Oregon Health Authority and partner organizations.

Mobile Clinic Operations

• Safely transport the mobile medical clinic to and from community outreach events and service locations.
• Conduct pre-trip and post-trip vehicle inspections and promptly report concerns.
• Assist with setup and takedown of the mobile clinic, including large canopies, tables, chairs, signage, and outreach materials.
• Ensure the mobile clinic is prepared and operational before services begin and properly secured after events conclude.
• Greet patients and community members and assist them in accessing available services.
• Assist other members of the mobile clinic team in supporting a safe, welcoming, and efficient service environment.

Mobile Clinic Maintenance and Readiness

• Perform routine day-to-day operational checks and upkeep of the mobile clinic to ensure readiness for service.
• Clean and sanitize the mobile clinic before and after use to maintain a safe, professional, and patient-ready environment.
• Maintain cleanliness, organization, and inventory of the mobile unit and outreach equipment.
• Monitor and maintain fuel, propane, freshwater, wastewater, and utility systems.
• Fill fuel, propane, and freshwater tanks as needed and empty black and gray water tanks in accordance with safety and sanitation requirements.
• Coordinate preventative maintenance, repairs, and service needs with the Fleet Services Manager.
• Track and report maintenance concerns, supply needs, and operational issues promptly.
• Ensure the mobile unit is properly secured and stored following community events.

Organizational Responsibilities

• Participate in community events, health fairs, and mobile clinic outreach activities.
• Maintain professional interactions with coworkers, patients, community partners, and the public.
• Maintain strict compliance with all confidentiality policies and guidelines to safeguard Protected Health Information (PHI) and other confidential information.
• Promote a Culture of Safety by reporting hazards, errors, and potential patient safety concerns.
• Report for duty as expected during public health emergencies.
• Support HealthCare Service Coordinators and other programs as needed.

Perform other duties as assigned

Come join our progressive team and make a difference in the lives of others! For more information on our organization, please visit our website at www.adaptoregon.org .

We Offer:

• 100% Paid Premiums on Full Family Medical insurance for all full-time (40hrs) employees, cash waiver available
• Dental, Vision, and Pet insurance options
• Health Savings Account (HSA) & Flexible Spending *Account (FSA) options
• 401(k) retirement plan with 5% employer contribution
• In-house training, on-site professional development, and more!

Our priority is to be a workplace that offers employees a rewarding work-life and opportunities for personal and professional growth. We offer a competitive salary and benefits package, and we are proud to be certified as a Great Place to Work® in 2023, 2024, 2025, and 2026!

Adapt Integrated Health Care is an Equal Opportunity Employer, including for those with disabilities and veterans. Adapt Integrated Health Care does not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Adapt will not tolerate unlawful discrimination, harassment, or retaliation and is committed to preventing or stopping them whenever they may occur at the organization or in its programs.

For anyone needing assistance or accommodations with Adapt’s application process, please call [phone] and ask for our Talent Acquisition team.