Enrollment Counselor - BYU-Pathway Worldwide (Part-Time, Student Employee)

The Church of Jesus Christ of Latter-day Saints; Salt Lake City (UT); Remote; USD 15,000 - 25,000; Part time

Job summary

Join a leading organization as an Enrollment Counselor, where you'll assist prospective students with applications and provide guidance on program inquiries. This part-time remote position requires strong communication skills and attention to detail, and is ideal for current students of affiliated institutions in Utah or Idaho. You'll work closely with students to enhance their enrollment experience and address their needs effectively.

Qualifications

• Current enrollment in PathwayConnect or CES student required.
• Must reside in Utah or Idaho.

Responsibilities

• Guide prospective students through the application process.
• Respond to inquiries regarding program details.
• Support enrolled students awaiting Mentor assignments.

Skills

Attention to Detail

Communication

Empathy

Organizational Skills

Customer Service

Education

High School Diploma/GED

Tools

Relevant Software

Job description

Join Our Team as an Enrollment Counselor - BYU-Pathway Worldwide (Part-Time, Student Employee)

Be among the first 25 applicants for this meaningful role at The Church of Jesus Christ of Latter-day Saints.

Job Description

The enrollment counselor plays a pivotal role in assisting prospective students with their applications and providing comprehensive guidance regarding program inquiries. They also support enrolled students awaiting Mentor assignments by addressing any questions or concerns.

Important: This is a paid remote student-employee position. Incumbents must reside in Utah or Idaho, be authorized to work in the US without sponsorship, and be attending a Church Education System school (BYU-Pathway Worldwide, Ensign College, BYU, BYU-Idaho, BYU-Hawaii) during employment. Students are expected to work 20 hours per week, Monday through Saturday, between 6 AM MST and 10 PM MST.

Responsibilities

• Guide prospective students through the application process with clarity and accuracy.
• Respond promptly to inquiries from prospective and enrolled students regarding program details and admissions requirements.
• Support enrolled students awaiting Mentor assignments, offering assistance and reassurance.
• Document interactions with students thoroughly.
• Use the Knowledge Base to provide accurate and clear information.
• Communicate effectively through written, verbal, and visual means.
• Deliver timely assistance to meet student needs efficiently.
• Handle complex situations with empathy, patience, and expertise, especially with domestic students.
• Collaborate with leadership to improve enrollment processes and student experience.

Qualifications

• High School Diploma/GED or current enrollment in PathwayConnect.
• Current CES student at one of the following institutions: BYU-Pathway Worldwide, Ensign College, BYU-Idaho, Brigham Young University, or BYU-Hawaii (residing in Utah or Idaho). Students on F-1 or J-1 visas must be enrolled at Ensign College.

Skills and Attributes

• Exceptional attention to detail and organizational skills.
• Strong communication skills in writing, speaking, and visual presentation.
• Empathy and ability to address diverse student needs effectively.
• Proficiency with relevant software and systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Commitment to professionalism and excellent customer service.
• Flexibility to adapt to changing priorities.

About Us

Our employees find joy in using their talents to further the Lord’s work—whether developing technology to share the gospel worldwide or maintaining sacred spaces for worship and ordinances. Only Church members worthy of a temple recommend are eligible for employment. The Church is an equal opportunity employer and values diversity, providing accommodations for qualified individuals with disabilities.