Enrollment Specialist

Cross Country Search; Springfield (MA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Community engagement

Home visits

Medicare/MassHealth enrollment support

PACE center tours

Job summary

Cross Country Search, Springfield-based, seeks an Enrollment Specialist to guide prospective participants through the PACE enrollment process and coordinate documentation.

This full-time role offers compensation of $36/hour or $75,000 per year, with direct support for participants and families in a community-based healthcare setting and collaboration with multidisciplinary PACE staff.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Ability to work independently, maintain flexibility, and build positive working relationships.

Responsibilities

• Guide prospective participants through PACE enrollment, coordinate documentation.
• Communicate with families and staff to support access to care.

Skills

Communication skills

Independence

Relationship building

Education

High school diploma or equivalent

Job description

Join our Springfield, MA team! Our client is seeking an Enrollment Specialist offering $36/hour or $75,000 annually to guide prospective participants and families through the PACE enrollment process.

Requirements to Apply

• High school diploma or equivalent required
• Strong written and verbal communication skills
• Ability to work independently, maintain flexibility, and build positive working relationships

Enrollment Specialist, full-time role

supporting PACE enrollment and helping older adults and eligible participants access comprehensive community-based care.

Job Overview

Guide prospective participants through PACE enrollment, coordinate documentation, communicate with families and staff, and support access to care.

• $36/hour or $75,000 annual compensation
• Direct support for participants and families throughout enrollment
• Opportunity to work within a PACE healthcare environment
• Collaboration with multidisciplinary PACE staff

Other Perks

• Community-based participant engagement
• Home visits with prospective participants
• Opportunity to support Medicare, MassHealth, and Social Security Disability enrollment
• Participant tours and direct interaction with PACE center staff

Where?

Springfield offers a diverse community with access to healthcare, education, outdoor recreation, cultural attractions, and convenient regional transportation.

Who Are We?

Our client is a PACE organization focused on helping older adults remain safely in their communities through coordinated, compassionate healthcare and support.