Enrollment Specialist

Leona Group Schools; Peoria (AZ); On-site; USD 35,000 - 48,000; Full time

Job summary

Leona Group Schools seeks a friendly receptionist to handle front-desk inquiries, manage calls and emails, and guide visitors in a busy office environment.

You will assist with enrollment processes, coordinate with staff on student information, and translate as needed to support families.

Qualifications

• Bilingual and fluent in English and Spanish (written and spoken).
• Excellent and creative computer skills, including the use of Google, posting on different platforms, and visual and written editing of websites.
• High school diploma and some college preferred.
• At least one year of experience as a receptionist or in customer service, including outstanding phone etiquette.

Responsibilities

• Answer phones and emails and direct to appropriate person.
• Provide callers with information such as enrollment process, school events, office hours.
• Greet and give visitors information.
• Help and give students information they need regarding school events and transportation.
• Serve as translator for phone calls/messages/meetings.
• Review Synergy queue each day for new students and schedule enrollments.
• Identify ELL, Homeless, SPED students upon enrollment and notify appropriate personnel.
• Contact Parent for enrollment interview and encourage them to bring required docs and transcript.
• Create an electronic file in Google Drive for upcoming interviews.

Skills

Bilingual English/Spanish

Phone etiquette

Customer service experience

Google/Platform postings

Web editing

Education

High school diploma

Some college preferred

Tools

Google Drive

Google Workspace

Job description

Essential Duties And Responsibilities

• Answer phones and emails and direct to appropriate person
• Provide callers with information such as enrollment process, school events, office hours.
• Greet and give visitors information.
• Help and give students information they need regarding school events and transportation.
• Serve as translator for phone calls/ messages/meetings.

Essential Duties And Responsibilities

Office Duties include but not limited to the following:

• Answer phones and emails and direct to appropriate person
• Provide callers with information such as enrollment process, school events, office hours.
• Greet and give visitors information.
• Help and give students information they need regarding school events and transportation.
• Serve as translator for phone calls/ messages/meetings.

Enrollment Duties but not limited to the following:

• Review Synergy queue each day for new students and schedule enrollments.
• Identify ELL, Homeless, SPED students upon enrollment and notify appropriate personnel.
• Contact Parent for enrollment interview
  • Encourage them to bring required docs and transcript, discipline, and/or IEP (not required)
  • Request documentation from previous school if needed.
• Create an electronic file in google drive for upcoming interviews. Include enrollment packet and any attached documents.

Qualifications

Requirements

• Bilingual and fluent in English and Spanish (written and spoken)
• Excellent and creative computer skills, including the use of Google, posting on different platforms, and visual and written editing of websites
• High school diploma and some college preferred
• At least one year of experience as a receptionist or in customer service, including outstanding phone etiquette