Enrollment Specialist

Volunteers of America National Services; Durham (NC); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

403(b) with discretionary contribution

Paid Time Off + Personal Days

Life Insurance & Short-Term Disability

Employee Assistance Program

Wellness incentives (earn up to $350)

Get paid early (access up to 50% of E)

Job summary

Volunteers of America National Services, through Senior Community Care of North Carolina PACE, seeks an Enrollment Specialist in Durham, NC. This full-time, on-site role runs Monday–Friday 8:00 AM–4:00 PM, offering a competitive salary and benefits.

You will handle information referrals and intake assessments for seniors, requiring a Bachelor’s degree in humanities/health and human services (or related) with CNA/LPN certification, plus a valid driver’s license.

Qualifications

• Bachelor's degree in humanities/health and human services or equivalent with CNA or LPN certification.
• Minimum 2 years of marketing experience with emphasis on sales/admissions in healthcare.
• At least 1 year of experience working with the frail or elderly population; valid driver's license.

Responsibilities

• Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources as indicated.
• Assesses potential participants in home, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
• Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.

Skills

Marketing experience

Sales experience

Admissions

Information & referral

Education

Bachelor's Degree in humanities/health and human services

Job description

Locations

Sr Comm Care NC - Durham3
5400 S. Miami Blvd
Durham, NC 277038999, USA

Sr Comm Care NC - Durham3
5400 S. Miami Blvd
Durham, NC 277038999, USA

• On-site
• Travel Required : Yes
• Marketing-PACE
• Full-Time
• Requisition #: ENROL008481

Description

Care with Heart. Work with Purpose.

Join The Senior Community Care of North CarolinaPACE as a Enrollment Specialist in Durham, NC. This is more than a job! It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you.

Senior Community Care of North Carolina PACE is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years

Schedule:Monday-Friday 8:00 AM-4:00 PM

Pay: $58,100-$65,000

Why You’ll Love It Here

• Supportive, caring leadership that truly values your voice
• A positive, team-oriented environment where you can rely on one another
• A beautiful, welcoming campus you’ll enjoy coming to each day
• Opportunities for career growth and ongoing development
• Purpose-driven work that makes a meaningful difference every day

What We Offer

• 403(b) with discretionary contribution
• Paid Time Off + Personal Days
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

What You Bring (Requirements)

• Bachelor's Degree in humanities/health and human services or equivalent experience with C.N.A. or LPN certification
• Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks
• Have a minimum of one year of experience in working with the frail or elderly population.
• Must have a valid driver’s license and have means of transportation within one hundred (100) miles or more daily.

What You’ll Be Responsible For

• Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources as indicated.
• Assesses potential participants in home, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
• Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.

About Us

Senior Community Care of North Carolina PACE provides healthcare and supportive services for individuals age 55 and older, helping them live safely, comfortably, and independently in their own homes and communities. As a Program of All-Inclusive Care for the Elderly (PACE) provider, our interdisciplinary teams deliver personalized, comprehensive care tailored to each participant’s needs. Situated in Durham, this location blends Southern charm with a growing, innovative community. With access to green spaces, a lively downtown, and part of the renowned Research Triangle alongside Raleigh and Chapel Hill, the area offers a dynamic and well-rounded lifestyle.

At VOANS, we celebrate sharing, encouragingand embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Travel Required

Skills

Behaviors

:

Motivations

:

Education

Required

Bachelors or better in Human Services or related field.

Experience

Required

2 years: experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks

1 year: working with the frail and elderly

Licenses & Certifications

Required

Driver's License

Preferred

Licensed Practical Nurse

Cert. Nursing Assistant

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.