Enrollment Services Student Assistant

OSU Oregon State University; Bend (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

OSU Cascades is hiring three part-time Enrollment Services Student Assistant positions to provide front-line support to students, faculty, and staff. The team will assist with projects and initiatives that advance the department's mission and offer hands-on experience in student services, customer support, and administrative processes.

These roles help students develop professional skills in communication, technology, organization, and equity and inclusion, with typical hours up to 24 per week

Qualifications

• Must be academically enrolled in a high school, community college, or university.
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment.
• Must meet the applicable minimal enrollment standard.

Responsibilities

• Greet visitors and answer walk‑in or telephone questions from students, faculty, and staff; provide information and referrals.
• Follows Family Educational Rights and Privacy Act (FERPA) when working with confidential information.
• Support Enrollment Services projects such as communication plans, event promotions, social media, etc.
• Attend and participate in paid weekly meetings and trainings on Enrollment Services related support.
• Assist with various additional tasks and projects needed by the department.

Skills

Office skills

Microsoft Office

Communication

Time management

Attention to detail

Customer service

Problem solving

Confidentiality

Teamwork

Education

Academic enrollment requirements

High school student enrollment

Undergraduate enrollment hours

Graduate enrollment hours

Graduate international enrollment hours

Tools

Google Suite

Microsoft Teams

Zoom

Job description

Department

Enrollment Services

Contact

For additional information please contact: Heather Blomquist at [e-mail]

Job Description

This recruitment will be used to fill three part‑time (a maximum of 24 hours per week) Enrollment Services Student Assistant positions at Oregon State University (OSU) Cascades.

The Enrollment Services Student Assistant provides front‑line support to students, faculty, and staff while assisting with projects and initiatives that advance the department’s mission.

This role offers hands‑on experience in student services, customer support, and administrative processes, helping students develop professional skills in communication, technology, organization, and equity and inclusion.

https://osucascades.edu/enrollment-services

Position Duties

• Greet visitors and answer walk‑in or telephone questions from students, faculty, and staff; provide information and referrals.
• Follows Family Educational Rights and Privacy Act (FERPA) when working with confidential information.
• Support Enrollment Services projects such as communication plans, event promotions, social media, etc.
• Attend and participate in paid weekly meetings and trainings on Enrollment Services related support.
• Assist with various additional tasks and projects needed by the department.

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees.

The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires.

In this position, students learn and build vital career‑readiness skills in the primary areas below: Communication, Critical Thinking, Professionalism.

Qualifications

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.

Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment.

Must meet the applicable minimal enrollment standard.

• High School student: Regularly enrolled in a high school or participating in a home‑schooling program.
• Undergraduate and post‑baccalaureate student: 6 credit hours per term.
• Undergraduate international student: 12 credit hours per term*.
• Graduate student officially admitted to Graduate School: 5 credit hours per term.
• Graduate international student officially admitted to Graduate School: 9 credit hours per term*.

*International students may be allowed to carry fewer hours than specified above and still be considered “full‑time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

• Required Basic office skills (phone answering, scheduling, online data entry, etc.).
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual workspaces (Google Suite, Microsoft Teams, Zoom, etc.).
• Highly responsible and a self‑starter with a willingness to learn new systems and tools.
• Excellent organizational, communication, and time management skills.
• Strong attention to detail with the ability to ensure accuracy in all tasks and communications.
• Excellent customer service skills with a friendly, approachable attitude and a commitment to meeting customer needs and expectations.
• Ability to handle inquiries and resolve issues while maintaining professionalism and empathy.
• Ability to maintain confidentiality and represent OSU‑Cascades professionally.
• Dependable and able to work both independently and as part of a team.

Preferred

• At least one term of experience as a student or student employee at OSU‑Cascades.

Working Conditions/Schedule

Office position; typical student hours are between 8 am and 5 pm.

Anticipated Start Date

2026-11-02

Locations

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state‑of‑the‑art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package

• Medical, Dental, Vision and Basic Life.
• OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire.

Confidentiality & Pay

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or c) consistent with the contractor’s legal duty to furnish information.

Non-Discrimination Statement

At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at 541‑737‑3556. See Request an Accommodation Procedures for the OSU policy.

Non-Discrimination Statement

Oregon State University, in compliance with state and federal laws and regulations, including TitleIX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment. The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy. Inquiries about TitleIX may be referred to OSU’s TitleIX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both. OSU’s TitleIX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA). For information on OSU’s nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under TitleIX, contact EOA by phone: 541‑737‑3556, email: [e-mail], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu.

Know Your Rights

Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act: