Enrollment Services Specialist — Campus & Virtual Hub

Rome Floyd Chamber; Rome (GA); On-site; USD 39,000 - 42,000; Full time

Job summary

Georgia Highlands College is seeking an Enrollment Services Support specialist at the Floyd Campus. This role provides the campus with an initial point of contact for students and visitors, delivering information about admissions, financial aid, and enrollment services.

You'll greet guests in person and online, process documentation, manage the 411 Ticketing System, and assist with cashier duties and daily financial reports. Strong communication and basic tech skills are required.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or office support preferred.
• Ability to greet visitors and manage inquiries.

Responsibilities

• Greet visitors on campus and virtually, serving as a central information resource.
• Assist with admissions, financial aid, and enrollment services.
• Process enrollment documents and prepare for courier.
• Respond to tickets and manage email routing.
• Provide basic IT help like password resets.
• Perform cashier duties and process payments.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Georgia Highlands College is seeking an Enrollment Services Support specialist at the Floyd Campus. This role provides the campus with an initial point of contact for students and visitors, delivering information about admissions, financial aid, and enrollment services.

You'll greet guests in person and online, process documentation, manage the 411 Ticketing System, and assist with cashier duties and daily financial reports. Strong communication and basic tech skills are required.