Enrollment & Outreach Specialist

Goodwill Industries of Middle Georgia and the CSRA; Macon (GA); On-site; USD 36,000 - 55,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA seeks an Admissions Representative to recruit qualified applicants for Helms College in accordance with accreditation policies. You will conduct high volumes of prospective contacts by phone and in person, schedule campus tours, and ensure timely follow-up to drive enrollment.

The role requires strong communication, relationship-building skills, and the ability to travel to events and high schools.

Qualifications

• Minimum of an Associate’s degree (Bachelor’s degree is preferred).
• Two years of recruitment experience (preferred).
• Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem-resolution skills.
• Goal-oriented and highly ethical.
• Strong expertise with MS Office as well as field-related hardware and software packages.

Responsibilities

• Attend college fairs at high schools, regional and community events generating qualified leads.
• Secure new inquiries by directly asking phone and in-person contacts about referrals of others to contact who may be interested in programs offered.
• Develop and cultivate strong relationships with persons of influence at high schools and other venues that yield lead generation.
• Schedule and manage visits from qualified leads to Helms College for campus tours and presentations.
• Manage prospective student contact ensuring that new leads are engaged within 24 hours and that contact is made weekly up to the point of matriculation.
• Travel as necessary to represent Helms College at events that facilitate the recruitment and enrollment of students.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Time management

Driver's license

Team collaboration

Evening/weekend availability

Education

Associate degree

Bachelor’s degree preferred

Tools

MS Office

Job description

Goodwill Industries of Middle Georgia and the CSRA seeks an Admissions Representative to recruit qualified applicants for Helms College in accordance with accreditation policies. You will conduct high volumes of prospective contacts by phone and in person, schedule campus tours, and ensure timely follow-up to drive enrollment.

The role requires strong communication, relationship-building skills, and the ability to travel to events and high schools.