Enrollment & Outreach Specialist

GT Independence; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. We enroll clients and coordinate with families and guardians, while maintaining strict confidentiality and HIPAA compliance.

Join us to help people live a life of their choosing regardless of age or ability and support enrollment

Qualifications

• 1 year of experience in a related field.
• Associate degree or Bachelor's Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Conduct enrollment with the person served and their circle of support in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes/systems to prevent issues and enhance service experience.
• Maintain confidentiality and HIPAA compliance.
• Perform external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Skills

Experience in related field

Education

Associate or Bachelor's in Business/Human Services/Social Work/Marketing/Communication

Job description

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. We enroll clients and coordinate with families and guardians, while maintaining strict confidentiality and HIPAA compliance.

Join us to help people live a life of their choosing regardless of age or ability and support enrollment