Enrollment & Outreach Director - Sign-On Bonus

WelbeHealth, LLC.; Los Angeles (CA); On-site; USD 145,000 - 160,000; Full time

Benefits offered by this job

Medical insurance (Medical, Dental, V*

PTO 17 days + 12 holidays + 6 sickdays

Advancement opportunities

401(k) match

Job summary

WelbeHealth is seeking a Marketing Outreach & Enrollment Director in Los Angeles to lead the Outreach and Enrollment Team and collaborate with IDT and external stakeholders to promote WelbeHealth’s values and mission.

You will drive census growth, oversee all marketing, outreach, and enrollment processes, optimize intake efficiency, and report on performance metrics using Salesforce and other tools. A Bachelor's degree and 5+ years of supervisory healthcare leadership are preferred.

Qualifications

• Bachelor’s degree preferred; an additional five (5) years of relevant management experience may be substituted
• Minimum of five (5) years of supervisory experience with at least two (2) years in senior healthcare services growth/enrollment preferred
• Strong knowledge and experience with Salesforce and Microsoft Office
• Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects

Responsibilities

• Meet WelbeHealth’s gross and net census growth goals
• Direct and coordinate all marketing, outreach, and community engagement activities
• Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion
• Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis
• Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market
• Maintain WelbeHealth’s working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies
• Develop department budget and direct performance to budget
• Collaborate with executive teams to report on key metrics and proactively address problems

Skills

Leadership

Data-driven

Team management

Education

Bachelor's degree (relevant field)

Tools

Salesforce

Microsoft Office

Job description

WelbeHealth is seeking a Marketing Outreach & Enrollment Director in Los Angeles to lead the Outreach and Enrollment Team and collaborate with IDT and external stakeholders to promote WelbeHealth’s values and mission.

You will drive census growth, oversee all marketing, outreach, and enrollment processes, optimize intake efficiency, and report on performance metrics using Salesforce and other tools. A Bachelor's degree and 5+ years of supervisory healthcare leadership are preferred.