Enrollment Operations Specialist (Hybrid)

Socket.dev; Honolulu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev in Honolulu, HI is seeking a detail-oriented enrollment operations specialist to act as a primary contact with vendor and internal teams, handling enrollment inquiries promptly and professionally.

You will analyze data, resolve processing issues, and support cross-department projects while maintaining strong communication with HMSA vendor partners and internal stakeholders.

Qualifications

• Associate's degree or equivalent work experience required.
• Strong problem solving and analytical abilities.
• Clear verbal and written communication skills.

Responsibilities

• Serve as a point of contact for enrollment inquiries and coordinate with vendor and internal stakeholders.
• Identify and resolve system-related data flow discrepancies and process complex transactions.
• Assist with preventive maintenance by analyzing issues and documenting root causes; train others on approved workarounds.

Skills

Problem solving

Effective verbal communication

Effective written communication

Education

Associate's degree

Tools

Microsoft Office

Job description

Socket.dev in Honolulu, HI is seeking a detail-oriented enrollment operations specialist to act as a primary contact with vendor and internal teams, handling enrollment inquiries promptly and professionally.

You will analyze data, resolve processing issues, and support cross-department projects while maintaining strong communication with HMSA vendor partners and internal stakeholders.