Enrollment Officer

Texas Southern University; Houston (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Texas Southern University in Houston seeks an Administrative Support Specialist for the Office of the Registrar. Under general supervision, you will assist with enrollment management, diploma/degree record keeping, and providing enrollment information to the National Student Clearinghouse.

You will process transcripts and enrollment verifications, support state and federal reporting, and handle registrar inquiries.

Qualifications

• High school diploma or GED required.
• 1–3 years related experience.
• Experience with MS Office preferred.

Responsibilities

• Provide administrative support in enrollment management and record keeping for diplomas/degrees.
• Maintain student grades and provide enrollment and degree information to NSC.
• Process transcript requests and enrollment verification; update data in the system.
• Prepare reports, charts, graphs and tables; support state/federal reporting.

Skills

Analytical

Problem-solving

Time management

Multitasking

Verbal and written communication

Decision making

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Please see Special Instructions for more details.

Communication Guidelines for Status Updates

To help our team work efficiently and provide timely service to everyone, we kindly ask that candidates refrain from calling the department for routine status updates regarding requests, applications, or ongoing matters.

Our team processes inquiries, we do not hire for them. Only the hiring department hires and reviews candidates in the order they are received.
Frequent status calls may delay response times by reducing the time available to complete pending work.

If additional information or documentation is required, a member of the hiring team will contact you directly.
If you are chosen for the position, you will be notified through the appropriate communication channel.

We appreciate your patience and cooperation as we work to serve all employees fairly and efficiently.

Thank you for your understanding and support

Title Information

Security Sensitive Position?

Security Sensitive Position? Yes

Hours of Work

Hours of Work 8:00 AM - 5:00 PM M-F

Position Information

Posting Number

Posting Number TSU203486

Grant Title N/A

Job Description Summary / TWC Summary

Under general supervision, provides the Office of the Registrar with administrative support in enrollment management, record keeping of diplomas/degrees, maintaining student grades, providing enrollment and degree information to National Student Clearinghouse ( NSC ) process student enrollment change request, process academic transcripts and enrollment verification request, fulfill/generate all State and Federal Government required reporting responsibilities. Provides support to academic departments with Office of the Registrar inquires.

• Establishes file and record keeping system for the department. Creates, updates, revises, and retrieves records and files.
• Compiles, tabulates, and summarizes data from a variety of sources.
• Reviews documents to determine acceptability, accuracy, and completeness of information. Corrects errors.
• Processes transcript requests.
• Inputs data in computer system. Composes documents or prepares reports. Develops charts, graphs and tables of information.
• Processes enrollment, degree, and withdrawal reports for reporting to the State and Federal Governments (National Student Clearinghouse).
• Processes drops, adds, withdrawals, major/minor concentration changes at the student’s requests.
• Process and complete enrollment verification request.
• Operates photocopiers, fax machines, and other standard office equipment.
• Codes information from source documents by applying established, clearly defined codes.
• Sorts and distributes mail. Prepares mail outs.
• Prepares and proofreads documents. May determine format of document.
• Responds to inquiries regarding routine procedures and policies to visitors, staff members, or students by telephone or in person.
• Assists front office receptionist with in-person inquiries.
• Performs other job-related duties as assigned.

% FTE

1.0

Hiring Range

Hiring Range $18.08 - $23.05

Education

High school diploma or general equivalency education

Required Licensing/Certification

Valid Texas Driver’s license preferred.

Knowledge, Skills, and Abilities

Knowledge of:

• Procedures and practices.
• Job function, family, or professional discipline to handle, as necessary, the analysis and/or procedural modifications associated with non-standard work or situations; and as applicable, provides guidance and technical leadership to others in area of expertise.
• Federal, State, Local, regulations.
• Microsoft Office Professional or similar applications.

Skill in:

• Strong analytical.
• Problem-solving and decision-making.
• Multitasking capabilities.
• Strong time management.
• Both verbal and written communication.

Ability to:

• Analyze and interpret data.

Work Experience

One (1) to three (3) years related experience.

Working/Environmental Conditions

• Stoop, bend, kneel, and lift.
• Use of video display terminal.
• Use of manual dexterity and fine motor skill.
• Communicate information orally and in writing.
• Receive and understand information through oral and written communication.
• Proofread and check documents for accuracy.
• Sitting or standing in one location.
• Carry objects of light weight.

Position End Date (if temporary)

UA EEO Statement

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.Manual of Administrative Policies and Procedures

Open Until Filled (overrides close field)

Open Until Filled (overrides close field) No

Special Instructions to Applicants

Special Instructions to Applicants Open to all applicants.

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a high school diploma or general equivalency education?
  • Yes
  • No
• * Do you have one (1) to three (3) years of related experience?
  • Yes
  • No
• * Do you have experience using Microsoft Office Professional or similar applications?
  • Yes
  • No