Enrollment Experience Specialist

Univera Healthcare; Buffalo (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Univera Healthcare is seeking an Enrollment Specialist in Buffalo, NY, reporting to Assigned Management. After completing all training phases, you will perform enrollment core processing and servicing in accordance with HIPAA regulations and enrollment guidelines.

The role focuses on prompt, accurate handling of broker, member, and employer inquiries across product lines via phone, email, and on-site visits.

Responsibilities

• Manage government programs and employer group enrollment operations.
• Communicate with internal teams and external customers to resolve inquiries.
• Process new group enrollments, renewals, and member movements.
• Meet SLA targets and maintain data accuracy across enrollment systems.

Job description

Univera Healthcare is seeking an Enrollment Specialist in Buffalo, NY, reporting to Assigned Management. After completing all training phases, you will perform enrollment core processing and servicing in accordance with HIPAA regulations and enrollment guidelines.

The role focuses on prompt, accurate handling of broker, member, and employer inquiries across product lines via phone, email, and on-site visits.