Enrollment Engagement Specialist

Taylor's University Sdn Bhd; Lakeside (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Taylor's University Sdn Bhd is looking for a Digital Engagement Advocate to manage appointments and foster interactions with prospective students and parents. This role is vital for achieving sales targets through digital channels like phone, social media, and email.

Ideal candidates should have a diploma or degree in a relevant field and at least two years of sales experience. Strong communication skills in English, Bahasa Malaysia, and Mandarin are prerequisite, along with a background in sales tools and technologies to support student engagement efforts.

Qualifications

• At least two years of working experience in any form of sales.
• Tele sales/telemarketing experience is preferred.
• Proficient in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Responsible for digital engagement to prospective students and parents.
• Provide counseling advice and relevant information.
• Ensure excellent customer service through digital channels.

Skills

Strong Selling and Counseling capabilities

Familiar with Sales Tools, Processes, and Technologies

Data-driven and analytical in planning and decision making

Team Player

Conflict Management

Education

Diploma in Business Management / Marketing / Communications

Degree preferred

Tools

Salesforce

Microsoft software applications

Job description

Taylor's University Sdn Bhd is looking for a Digital Engagement Advocate to manage appointments and foster interactions with prospective students and parents. This role is vital for achieving sales targets through digital channels like phone, social media, and email.

Ideal candidates should have a diploma or degree in a relevant field and at least two years of sales experience. Strong communication skills in English, Bahasa Malaysia, and Mandarin are prerequisite, along with a background in sales tools and technologies to support student engagement efforts.