Enrollment & Eligibility Support Specialist

Veterans Health Administration; Town of Tomah (WI); On-site; USD 45,000 - 66,000; Full time

Job summary

Veterans Health Administration in Tomah, WI seeks a Program Support Assistant to manage enrollment and eligibility processes, coordinating with the Health Eligibility Center and VA Medical Facility. The role requires strong administrative oversight of health benefits determinations and collaboration with clinical staff for operational needs.

Your responsibilities include processing enrollment changes, coordinating NEAR processes, and assisting leadership in meeting program objectives within

Qualifications

• No educational substitution at this grade level.
• A transcript must be submitted with your application if basing qualifications on education.
• Only education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.

Responsibilities

• Analyzes and resolves complex eligibility questions to ensure beneficiaries receive medical benefits.
• Interprets VA rules and regulations relating to determining entitlement to benefits.
• Provides written and oral reporting of incidents involving beneficiaries, employees, and safety issues.

Education

Transcript required with application

Education recognized by US Department of Education

Foreign education must provide Foreign Equivalency Certificate

Job description

Veterans Health Administration in Tomah, WI seeks a Program Support Assistant to manage enrollment and eligibility processes, coordinating with the Health Eligibility Center and VA Medical Facility. The role requires strong administrative oversight of health benefits determinations and collaboration with clinical staff for operational needs.

Your responsibilities include processing enrollment changes, coordinating NEAR processes, and assisting leadership in meeting program objectives within