Enrollment Counselor

Union-University; Jackson (TN); On-site; USD 38,000 - 55,000; Full time

Job summary

Union University is seeking an Enrollment Counselor to recruit and enroll undergraduate students while serving as the primary enrollment advisor. The role involves extensive travel for high school visits, career fairs, and church programs, with ongoing follow-up to students and families.

Candidates should demonstrate a passion for Christian higher education, strong organizational and interpersonal skills, and the ability to work both independently and in teams.

Qualifications

• Bachelor's degree from an accredited college or university and relevant work or life experience.
• Passion for Christian Higher Education and a strong work ethic with organizational and interpersonal skills.
• Ability to work independently and as part of a team with initiative.
• Proficiency in Microsoft Office, including Word and Excel.
• Reliable transportation and willingness to travel.

Responsibilities

• Serve as enrollment advisor and primary contact for prospective students through admissions, financial aid, and enrollment.
• Recruit and enroll a predetermined number of undergraduates from defined geographic areas.
• Conduct on-site high school visits and represent Union University at career fairs and events; travel may be extensive.
• Provide personal follow-up to prospective students and families via email, letters, and calls.
• Plan regional recruiting receptions for prospective students and parents with Union University staff.
• Access and secure student data related to applications and financial aid per FERPA policy.
• Coordinate follow-up to obtain enrollment forms and complete the admissions process.
• Evaluate admission files for recommendations to the AVP of Undergraduate Admissions.
• Build networks to expand Union's influence in new and existing markets; uphold professional, Christian conduct.

Skills

Communication

Interpersonal skills

Organization

Travel readiness

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Office Suite

Job description

This position is responsible for recruiting undergraduate students to Union, securing them as enrolled University students, and serving as an enrollment advisor to these students.

About Union University

Founded in 1823, Union University is a private, coeducational liberal arts-based university offering bachelor’s, master’s, and doctoral degrees, with a total enrollment of about 2,600. The main campus is located in Jackson, Tenn., with additional campuses in Memphis and Hendersonville. A national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education, Union is consistently ranked among the nation’s premier Christian universities.

• Serve as an enrollment advisor and the primary contact person for prospective students through the initial admissions, financial aid, and enrollment processes. This will include the initial awarding of scholarship assistance and extensive advising on matters related to financial aid, cost, financial planning, and payment plans.
• Recruit and enroll a pre-determined number of qualified undergraduate students from a well-defined geographical area. Maintain records of contact and follow-up communication regarding prospective students within recruitment territories.
• Conduct on-site visits to high schools and represent Union University at career fairs, college nights, and church programs. This may involve extensive travel.
• Provide extensive personal follow-up to prospective students and their families through ongoing email, letters, and telephone calls. Personal follow-up is essential at each stage of the enrollment process.
• Plan regional recruiting receptions for prospective students and their parents to meet with Union University administrators and faculty to discuss issues related to financial planning, academic interests, and the overall enrollment process.
• Access student data related to the application, award, and administration of financial aid. Ensure confidentiality of these records as outlined in the University’s FERPA policy.
• Coordinate the follow-up procedures necessary to obtain all enrollment forms needed to complete the application process.
• Evaluate Admission files for recommendation to the Assistant Vice President for Undergraduate Admissions.
• Seek networking opportunities to build relationships that will expand Union’s influence in new student markets and strengthen those in existing markets.
• Realize that Enrollment Counselors are front line ambassadors for the University. A prospective student’s image of Union University is many times formed by the conduct, conversation, and appearance of Enrollment Counselors. Enrollment Counselors are expected to represent the University in a professional and intentionally Christian manner.
• Assist with other duties as assigned by the Assistant Vice President for Undergraduate Admissions and the Senior Vice President for Enrollment Services.

Other Job Duties

** Union University is committed to strict compliance with any and all rules and regulations of the NCAA and the Gulf South Conference. An infraction by the employee of any rule or regulation of the NCAA or the Gulf South Conference will render the employee subject to progressive disciplinary action including, but not limited to, immediate termination of employment. Infraction of any rule or regulation of the NCAA or the Gulf South Conference shall include any infraction whatsoever, whether intentional or unintentional.

** Union University is committed to strict compliance with all rules and regulations of the Higher Education Act ( HEA ), and the Family Educational Rights and Privacy Act ( FERPA ), including the use of FAFSA information. An infraction (intentional or unintentional) by the employee of any rule or regulation of these acts or a violation of the University’s FERPA policy will result in progressive disciplinary action up to and including termination of employment.

Required Qualifications

Graduation from an accredited college or university with a bachelor’s degree and relevant work and/or life experience that will result in demonstrated successful recruitment. Also required is a passion for Christian Higher Education; a strong personal commitment to Christ, a strong work ethic with excellent organization and interpersonal skills; a high degree of initiative and the ability to work well both independently and as part of a team. Proficiency in the use of Microsoft Office, including Word and Excel, and other office technology are also required. Counselors will need access to reliable transportation and must have a willingness and ability to travel.

Preferred Qualifications

Preference will be given to applicants with a demonstrated commitment to customer service, the ability to work in a fast-paced college environment, and the ability to follow directions with minimum guidelines and supervision.

Successful candidates must be professing Christians who are active members of a local church, who enthusiastically support Union University’s Identity, Mission and Core Values, Faith Statement, and who articulate a Christian worldview in their work and life.

Posting Number

Posting Number S289P

Supplemental Questions