Enrollment Coordinator

Great Hearts Academies; Lake Charles (LA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health coverage

401(k) with employer match

Mission-driven culture

Job summary

Great Hearts Academies is seeking an Enrollment Outreach Coordinator in Lake Charles, LA to lead new student enrollment and retention efforts. You will manage CRM data, plan events, and coordinate tours and communications to families, while collaborating with the academy office to align enrollment activities with policy requirements.

Travel locally as needed, support the enrollment lifecycle from initial inquiry to first day of school, and ensure accurate records in SchoolAxis.

Qualifications

• Experience coordinating enrollment activities or events.
• Ability to manage multiple enrollment steps and data entry.
• Strong communication with families and stakeholders.

Responsibilities

• Collaborate with the Great Hearts home office team on marketing and enrollment efforts.
• Manage CRM data and daily follow‑up activities with high-quality records.
• Plan enrollment communications to welcome families with a high-touch approach.
• Attend events during days, nights, and weekends to engage families.
• Help create enrollment materials and coordinate school tours.
• Respond to inquiries about enrollment, registration, and beyond.
• Organize and conduct school tours and schedule shadow days.
• Travel locally for training and professional development.
• Maintain enrollment data in SchoolAxis and ensure compliance with policies.

Skills

CRM management

Event planning

Data analysis

Communication

Tools

SchoolAxis

CRM software

Job description

Position: Enrollment Outreach CoordinatorSupervisor: Academy Office ManagerFLSA Status: Salaried ExemptSalary: $45,000 - $55,000About Great Hearts AcademiesGreat Hearts Academies is the largest network of classical K-12 schools in the country with academies across Arizona, Louisiana, and Texas. With a mission to cultivate the minds and hearts of students through the pursuit of Truth, Goodness and Beauty, we believe the highest goal of education is to become good, intellectually, and morally.Additional information can be found at http://www.greatheartsamerica.org/.What does Great Hearts have to offer?We offer a range of distinctive benefits designed to support the well-being and growth of our faculty and staff:Comprehensive Health Coverage: Exceptional medical, dental, and vision insurance with minimal employee contribution.Retirement Planning: A competitive 401(k) with employer match.Supportive & Mission-Driven Culture: Join a workplace centered around true collegiality, collaboration, and opportunities for personal and professional growth.Position SummaryMarketingNew Student EnrollmentStudent RetentionDuties & ResponsibilitiesMarketingCollaborate with the Great Hearts home office team in the marketing efforts of the academy, including holding regular meetings to analyze data, plan events, and align effortsManage CRM data and daily follow-up activities, ensuring accurate and timely data entry, high-quality records, consistent tracking, and proactive management of contacts through each stage of the enrollment process.Plan enrollment related communication strategy for welcoming/high-touch feelPlan and attend events during the days, nights, and weekends to meet families, build partnerships, and spread the word about the academyHelp create marketing materials for the academyNew Student EnrollmentTrack progress towards metrics set for all steps in the enrollment process, including the number of tours, parent engagements, school events, and students enrolledKeep the academy leadership and Great Hearts enrollment team apprised of the current enrollment statistics for the academiesMaintain all data in the academy’s enrollment system (SchoolAxis)Understand and follow charter law and enrollment policies and proceduresVerify enrollment priorities to ensure the waitlist remains in proper order and all enrollment practices remain in complianceRespond to phone calls and parent emails regarding enrollment, registration, and beyond, speaking about the Academy as well as Great HeartsRequests transcripts from high school transfer students and provides them to the college counselor to determine graduation pathwayOrganize and conduct school toursCoordinate visits from prospective students, e.g. “shadow days”Receive, manage, and process registration packets including late enrollmentsStudent RetentionCollaborate with the Office Manager to smoothly transition family careDrive family retention from registration complete through the first day of schoolProvide individualized mid-year enrollment support to newly enrolled families, tailoring communication and follow-up to each family’s unique needs to ensure a welcoming transition into the communityPartner closely with the Parent Service Organization (PSO) to support family attraction and retention efforts throughout the full enrollment lifecycle (open enrollment, post-enrollment, and mid-year enrollment).Work with the school administration to plan events and campaigns designed to encourage families to remain at the academyEmployment is contingent upon successful completion of a criminal history background check and fingerprint clearance in accordance with state requirements.Travel required: May need to travel locally for training and professional development opportunities.This description reflects management’s assignment of essential functions. It does not exclude or restrict the tasks that may be assigned.Great Hearts Academies is an Equal Opportunity Employer.