Enrollment Consultant: Guide Learners to Their Future

Cengage Group; Columbus (OH); Remote; USD 29,000 - 39,000; Full time

Job summary

Cengage Group is seeking an Enrollment Representative to connect with prospective students and steer them toward suitable programs. You will prioritize qualified leads from websites, referrals, live chat, and phone, ensuring a high-quality customer experience at every touchpoint.

You will counsel students on education and career goals, guide them through enrollment, and implement strategies to meet enrollment objectives. Basic computer skills and CRM familiarity are required.

Qualifications

• Basic computer literacy and ability to navigate common software applications.
• Proficiency in using CRM systems and enrollment tools to manage student information.
• Willingness to learn new technologies and adapt to system updates.

Responsibilities

• Prioritize qualified leads from multiple channels to drive enrollments.
• Counsel prospective students on educational and career objectives.
• Guide students through the enrollment process and meet objectives.

Skills

Tech skills

Reliable wifi

Education

Some college coursework

Tools

CRM systems

Enrollment tools

Job description

Cengage Group is seeking an Enrollment Representative to connect with prospective students and steer them toward suitable programs. You will prioritize qualified leads from websites, referrals, live chat, and phone, ensuring a high-quality customer experience at every touchpoint.

You will counsel students on education and career goals, guide them through enrollment, and implement strategies to meet enrollment objectives. Basic computer skills and CRM familiarity are required.